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Suite Perks - official list?

MLinFL

By MLinFL,
in Norwegian Cruise Line

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megacruisa

megacruisa

Posted
Posted

Hello Everyone,

After extensive searches I have not been able to get much info on what exactly is the "Concierge Lounge" benefit. Are there any complimentary snacks and or beverages served here? etc.

Thanks in advance for your responses

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big green

big green

Posted
Posted
Hello Everyone,

After extensive searches I have not been able to get much info on what exactly is the "Concierge Lounge" benefit. Are there any complimentary snacks and or beverages served here? etc.

Thanks in advance for your responses

 

There is no formal concierge lounge on board NCL ships where there are

complimentary snacks or beverages..There is usually one location where the concierge hangs out to talk to you and make your reservations etc.--that is what is referred to as the concierge lounge on NCL.

 

 

BG

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  • 3 months later...
NYHartChapp

NYHartChapp

Posted
Posted
Here is a list from another CC post. I don't know if it is official, but it does read like it came from NCL:

----------------

Embarkation

 

Personal escort to stateroom

Metallic color key card

1 Full bottle of Sparkling Wine (House) w/compliments of NCL card

1 Floral Arrangement

Fruit Bowl*

1 Bottle of Spring Water

 

*Replenished upon consumption

 

Bath Amenities

Cotton ball & Q-Tip Caddie

Bath salts, presented in container, shell scoop

Loofah , cello wrapped, no logo

Elemis brand products presented on tray:

Pure Shine Shampoo

Pro-Vitamin Conditioner

Sharp Shower Gel

Vitamin Rich Body Lotion

Pure Zest boxed Soap 80g

Pure Zest boxed Soap 50g

Shower Cap, paper envelope

 

Other

Butler and Concierge Service

Access to Star Bar Day Lounge

Daily Breakfast and Lunch in Cagney's

A3/A4 Courtyard Villas have access to Courtyard

Deluxe chocolate for bed turndown (prepared onboard) Date TBA

Pillow menu selection (tent card on night stand)

DVD and CD Player

DVD & CD Library , with DVD movie library binder

Deluxe Coffee/Espresso/Cappuccino Machine serving Lavazza coffee

China cups/saucers, espresso cups, teaspoons

Coffee/Tea pod dispenser accompanying Lavazza Coffee Machines

Bathroom Scale

Clock

Bath Robes (Plush Terry Robe-Waffle Design)

Slippers- Standard

Feather Pillows, Queen/Euro

Feather Duvet Insert

Upgraded linen - 300TC with Embroidery

Upgraded Towels including oversized bath towel

Long stem barware, 2 each or 1 per person, space available.

Full Breakfast Menu

24 Hour Room Service Menu (Suite Menu)

Food turn down amenity delivered each night

Priority restaurant reservations

Priority disembarkation

In Suite Dining

 

Butler and Concierge services include:

The purpose of the Concierge is to provide personalized service to guests in Villa & Suite Categories in every way possible, coordinating requests for services such as:

 

Cocktail parties

Dinners in staterooms

Shore excursions

Car rentals

Golf or tennis appointments

Beauty Salon/massage appointments

Private Art/Jewelry showings with onboard concessions

Restaurant reservations onboard or in Ports of Call

Priority embarkation & disembarkation

Priority tenders ashore

The Concierge also assists with any problems that might occur for the Villa/Suite guests who are given a direct phone or pager number to contact the Concierge

 

Butler Service

The Butler liaises closely with the Concierge to provide 24-hour personalized service for the Villa/Suite guests who are given a direct phone or pager number to contact the Butler.

Each Butler is assigned to take care of an average of 9 Villas/Suites each (not available to guests in Mini-Suites). Services include:

 

Unpack luggage

Expedite dry cleaning processes

Shoe-shine service

Serve at Cocktail parties in Villas/Suites

Serve Dinners in Villas/Suites

Delivery of fresh fruit

Delivery of sodas/water/liquor/wine/newspapers if ordered (These are NOT complimentary in all Suite categories)

Delivery of movies from a DVD library

Ensure balconies/gardens are stocked with fresh towels/seat cushions

 

 

Do you recall the manufacturer of the bath towels? Was in an AB last year and just loved the ribbed towels. Thanks.

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Da-Painter

Da-Painter

Posted
Posted

We were just on the Star thru the Canal, Dec 6-19, and had Belky as our concierge. I dont know if she had a location on the ship, we just called her, and she arrived at our cabin to take care of things for us.

There are also fresh flowers, fruit bowl, a working clock, but they did away with the chocolates at the nite bed turndown.

Cagneys was great.;)

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ImADaneFan

ImADaneFan

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We were just on the Star thru the Canal, Dec 6-19, and had Belky as our concierge. I dont know if she had a location on the ship, we just called her, and she arrived at our cabin to take care of things for us.

There are also fresh flowers, fruit bowl, a working clock, but they did away with the chocolates at the nite bed turndown.

Cagneys was great.;)

Did Belky happen to say when Simone was returning from her honeymoon? We're on the Star in 5 days for the Panama Canal. :D

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  • 1 year later...
watchdiva

watchdiva

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On day one, ask your butler for the breakfast/lunch menus from Cagney's and he/she will be glad to deliver them to your suite (we usually ask that ALL specialty restaurant menus be delivered to the suite and then return them at the end of the cruise). Once Cagney's opens for breakfast (I want to say 7 AM) anything they offer can be delivered to your suite - I'm a huge fan of their crabcakes benedict and DH loves their french toast and we've had no problem having it delivered. Same with lunch - no problem with delivery! The shrimp cocktail appetize has HUGE shrimp - a few of them with Cagney's carrot cake for dessert and life is GOOD:D.

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coffeecat

coffeecat

Posted
Posted
[quote name='teacher_md']The perks sound wonderful.

Quick questions:

What is the Star Bar Day Lounge?

Thanks, AJ[/quote]

If you remember Cagney's on the Pearl there was one section of the restaurant located near a kitchen (as you face the hostess desk this is off to the right.

Off to the left, there was the Star Bar lounge with a bar and seating for cocktails (not meal seating) and then through this room was another dining area of Cagney's opened for lunch and breakfast. The star bar and additional seating were opened for dinner for all passengers.

So essentially, the Star bar by day is where the concierge hangs out at times (esp. during breakfast and lunch). This was the same set-up as the Jewel and Gem...can't remember about the Dawn/Sky so not sure what the Star would be like.

Other than concierge meeting groups of passengers to leave the ship while in ports, and walking through there for breakfast/lunch, I haven't really used the space during the day.

Hopefully this all makes sense.

Coffeecat
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teacher_md

teacher_md

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Thanks for the info, Coffeecat!

I actually found some good info and a photo of the NCL Star's Star Bar Lounge. I put the link below for anyone who wants some good, current photos of the Star. Excited to check her out. Probably wouldn't choose her for an Alaskan itinerary without the front observation deck, but for our honeymoon in the Caribbean it will be fine :)
-aj

[url]http://fromthedeckchair.blogspot.com/2010/10/focus-onnorwegian-star-part-ii.html[/url]
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coffeecat

coffeecat

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[quote name='teacher_md']Thanks for the info, Coffeecat!

I actually found some good info and a photo of the NCL Star's Star Bar Lounge. I put the link below for anyone who wants some good, current photos of the Star. Excited to check her out. Probably wouldn't choose her for an Alaskan itinerary without the front observation deck, but for our honeymoon in the Caribbean it will be fine :)
-aj

[URL]http://fromthedeckchair.blogspot.com/2010/10/focus-onnorwegian-star-part-ii.html[/URL][/quote]

No problem. I just looked at the webiste-she looks awesome! Similar to the Dawn in some aspects which we just loved. Which suite did you book again? The photos have me interested in booking the Star at some point! I think you made a great choice for your honeymoon. You will love love love Cagney's...that grilled asparagus dish is wonderful.

Coffeecat
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teacher_md

teacher_md

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Coffeecat -

We booked one of the new 12th Floor SF cabins. They have a little sitting area, a balcony with table and chairs and a nice bathroom. Also, they look pretty big. We opted for this stateroom instead of the Aft Balcony Penthouse (SF) on the Pearl. Gotta get an aft balcony someday tho!

A agree - the Star looks really nice in those photos :)

- AJ
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goodml

goodml

Posted
Posted
[quote name='teacher_md']Coffeecat -

We booked one of the new 12th Floor SF cabins. They have a little sitting area, [COLOR="Red"]a balcony [/COLOR]with table and chairs and a nice bathroom. Also, they look pretty big. We opted for this stateroom instead of the Aft Balcony Penthouse (SF) on the Pearl. Gotta get an aft balcony someday tho!

A agree - the Star looks really nice in those photos :)

- AJ[/QUOTE]

I also have an SF booked on Star later this year. Qualifying this by saying I've never sailed in one before, I'm pretty certain there isn't a balcony.
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