Jump to content

Here's an idea for hal guarantees


KAYEF

Recommended Posts

Hey HAL,

How about sending passengers an e-mail when you've assigned a Cabin to their Grarantee? Isn't this an IDEA? Just one more click when you're into our site entering the assignment and it would be done!:)

It would save a lot of traffic on your (now totally inefficient) site; we have to Log In to check............over and over and over.

Thanks for considering this "one more click" idea.;)

Link to comment
Share on other sites

Hey HAL,

How about sending passengers an e-mail when you've assigned a Cabin to their Grarantee? Isn't this an IDEA? Just one more click when you're into our site entering the assignment and it would be done!:)

It would save a lot of traffic on your (now totally inefficient) site; we have to Log In to check............over and over and over.

Thanks for considering this "one more click" idea.;)

 

We booked our cruise October 1, 2009 and are leaving Boston this Saturday and we are still on the GUAR - guarantee assignment. I know we will find out Saturday of course.

 

Still, it would have been nice to know. Cannot completely complete luggage tags now.

Link to comment
Share on other sites

Hey HAL,

How about sending passengers an e-mail when you've assigned a Cabin to their Grarantee? Isn't this an IDEA? Just one more click when you're into our site entering the assignment and it would be done!:)

It would save a lot of traffic on your (now totally inefficient) site; we have to Log In to check............over and over and over.

Thanks for considering this "one more click" idea.;)

 

They do send you an e-mail if you book directly with HAL, but I have no theories on why they couldn't do the same for TA bookings. When I finally received our cabin assignment last week I was alerted to the fact by a message from HAL with our updated "Guest Confirmation". I found that to be kind of funny since I had been checking our account on the website several times a day, and they actually beat me to it by e-mailing.

Link to comment
Share on other sites

They do send you an e-mail if you book directly with HAL, but I have no theories on why they couldn't do the same for TA bookings.
They do notify the TA, and mine calls me with the news about half the time. Usually I already know by checking on-line, so maybe that's why he hasn't been as diligent about it the last few cruises.
Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...