Cruising since '81 Posted July 14, 2010 #1 Share Posted July 14, 2010 Please help. I am trying to email the concierge on the Liberty of the Seas. We will be in a royal family suite on August 1, 2010. I am not sure if the concierge will contact me by email before we leave, and I am trying to reserve the same cabana that we had before on Labadee. I have tried LB_concierge.rccl.com, LB__concierge.rccl.com, and LB_concierge.rccl. Every time I send my email, it comes back undeliverable. I even called the Diamond plus desk, but they said they do not have thje email address. What am I doing wrong? Thank you for help. Cheryl Link to comment Share on other sites More sharing options...
yogimax Posted July 14, 2010 #2 Share Posted July 14, 2010 Call RCCL and ask. Link to comment Share on other sites More sharing options...
cruisenfever Posted July 14, 2010 #3 Share Posted July 14, 2010 Please help. I am trying to email the concierge on the Liberty of the Seas. We will be in a royal family suite on August 1' date=' 2010. I am not sure if the concierge will contact me by email before we leave, and I am trying to reserve the same cabana that we had before on Labadee. I have tried LB_concierge.rccl.com, LB__concierge.rccl.com, and LB_concierge.rccl. Every time I send my email, it comes back undeliverable. I even called the Diamond plus desk, but they said they do not have thje email address. What am I doing wrong? Thank you for help. Cheryl[/quote'] Try LB_Concierge@rccl.com Make sure you put an underscore (_) between LB and Concierge. Link to comment Share on other sites More sharing options...
Tennessee3 Posted July 14, 2010 #4 Share Posted July 14, 2010 Just off Liberty sailing 6/27. Anthea Helmsing was the suite concierge. She sent out a "form" email about 4 days before our cruise. I contacted her prior to that at the address that Patti gave. She responded within 24 hours. She was also in the lounge on embarkation day early....around 3 p.m. Link to comment Share on other sites More sharing options...
Debde Posted July 14, 2010 #5 Share Posted July 14, 2010 What am I doing wrong? Thank you for help.Cheryl you forgot the @ ;) I noticed you did a . instead of an @ Link to comment Share on other sites More sharing options...
Cruising since '81 Posted July 14, 2010 Author #6 Share Posted July 14, 2010 Thank you Cruisenfever Patti & Jim for giving me the correct email address. I just cut, copied, and pasted it; then I sent me email. Thank you Debde for seeing that I had forgot the @. I didn't even notice. Yogimax, I am not sure why you told me to call Royal Caribbean. I stated that I talked to the Diamond Plus desk which is part of Royal Caribbean. They didn't know the email address, so that is why I posted here. Thank you everyone! Cheryl Link to comment Share on other sites More sharing options...
cruisenfever Posted July 14, 2010 #7 Share Posted July 14, 2010 Thank you Cruisenfever Patti & Jim for giving me the correct email address. I just cut' date=' copied, and pasted it; then I sent me email. Thank you Debde for seeing that I had forgot the @. I didn't even notice. Yogimax, I am not sure why you told me to call Royal Caribbean. I stated that I talked to the Diamond Plus desk which is part of Royal Caribbean. They didn't know the email address, so that is why I posted here. Thank you everyone! Cheryl[/quote'] You're welcome..........glad we could be of help.:) I also noticed that you missed the @ but just typed out the email address for you. Link to comment Share on other sites More sharing options...
yogimax Posted July 14, 2010 #8 Share Posted July 14, 2010 Thank you Cruisenfever Patti & Jim for giving me the correct email address. I just cut' date=' copied, and pasted it; then I sent me email. Thank you Debde for seeing that I had forgot the @. I didn't even notice. Yogimax, I am not sure why you told me to call Royal Caribbean. I stated that I talked to the Diamond Plus desk which is part of Royal Caribbean. They didn't know the email address, so that is why I posted here. Thank you everyone! Cheryl[/quote'] Sorry, I missed that part of your post. Sometimes speed reading isn't the best:) Link to comment Share on other sites More sharing options...
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