sckal Posted July 13, 2013 #101 Share Posted July 13, 2013 We'll be there on the Emerald in December and I'm so happy to hear about everyone's experiences w/ NIE. I'm booked for the Dominica Jewel tour that's been described here. It sounds like exactly what I've wanted to see while we're there, a great combo of hiking to waterfalls and snorkeling! Thanks for posting the pics also! Link to comment Share on other sites More sharing options...
ROWSE Posted July 23, 2013 #102 Share Posted July 23, 2013 I booked the Jewel Tour for this coming January, through the website. Sent me to the paypal for deposit, and I did this. Have not received anything from Nature Island Tours yet. My husband says maybe they are on vacation. It has been over a week. I sent e-mails to all the e-mail addresses I have for them and heard nothing. Anyone hear from them recently? They were very prompt last year when I booked. Makes me a little nervous. Link to comment Share on other sites More sharing options...
ROWSE Posted July 25, 2013 #103 Share Posted July 25, 2013 I booked the Jewel Tour for this coming January, through the website. Sent me to the paypal for deposit, and I did this. Have notreceived anything from Nature Island Tours yet. My husband says maybe they are on vacation. It has been over a week. I sent e-mails to all the e-mail addresses I have for them and heard nothing. Anyone hear from them recently? They were very prompt last year when I booked. Makes me a little nervous. Need to update my own post. Right after I wrote, I noticed another e-mail on the paypal receipt, and I sent my request for information to that. He was quick to respond to that one, so I feel much better now. Excited for next January and the Jewel Tour! Link to comment Share on other sites More sharing options...
cruisingellen Posted August 13, 2013 #104 Share Posted August 13, 2013 We'll be there on the Emerald in December and I'm so happy to hear about everyone's experiences w/ NIE. I'm booked for the Dominica Jewel tour that's been described here. It sounds like exactly what I've wanted to see while we're there, a great combo of hiking to waterfalls and snorkeling! Thanks for posting the pics also! We have just booked the Dominica Jewel Tour with them for our visit in October base on the excellent reviews here and on the TripAdvisor, and looking forward in having a blast like everyone else. Link to comment Share on other sites More sharing options...
dml71913 Posted August 14, 2013 #105 Share Posted August 14, 2013 Cruisingellen- You will be very satisfied with NIE. I highly recommend that you find 4 more people and do a custom tour. We had 6 and the cost per person was essentially the same for a custom tour as for a group "canned" tour. Since the 4 men were all 6'4" and up, we appreciated having a 12 pax van with only 6 people in it. Donaldson took us to Soufriere and beyond and we spent more time at the hot springs below the falls and at Champaign Beach. It was a top notch excursion for a price that was cheaper than what you would pay through the cruise line. (One of our group is an NBA Hof member who won 10 NBA Championships with the Celtics. He has hosted over 100 celebrity cruises and he doesn't go on excursions-but he did this one and had a great time.) Enjoy. Link to comment Share on other sites More sharing options...
ronsviva Posted September 26, 2013 #106 Share Posted September 26, 2013 We visited Dominica last year and did a ship tour, but this year December we will be using Nature Isle Explorers as they are the most recommended tour company for Dominica, Cruisingellen- You will be very satisfied with NIE. I highly recommend that you find 4 more people and do a custom tour. We had 6 and the cost per person was essentially the same for a custom tour as for a group "canned" tour. Since the 4 men were all 6'4" and up, we appreciated having a 12 pax van with only 6 people in it. Donaldson took us to Soufriere and beyond and we spent more time at the hot springs below the falls and at Champaign Beach. It was a top notch excursion for a price that was cheaper than what you would pay through the cruise line. (One of our group is an NBA Hof member who won 10 NBA Championships with the Celtics. He has hosted over 100 celebrity cruises and he doesn't go on excursions-but he did this one and had a great time.) Enjoy. Link to comment Share on other sites More sharing options...
CoachRick444 Posted October 23, 2013 #107 Share Posted October 23, 2013 We found this company with a search of the web. So far we are very impressed and we have booked an excursion with them on the Carnival Conquest stop in November of 2013. They are very prompt at replying. They require only a minimal deposit, and then the balance is due ONLY AFTER the tour is complete. Wish this company had an office everywhere we are stopping, I'd book all of my excursions with them. About 1/2 price of what Carnival charges for their identical excursion. Link to comment Share on other sites More sharing options...
curiouscat Posted October 24, 2013 #108 Share Posted October 24, 2013 Do you have a web address? Contact for them.. thanks CC Link to comment Share on other sites More sharing options...
CoachRick444 Posted October 24, 2013 #109 Share Posted October 24, 2013 They are at http://nietours.com We also found many good reviews for them on Trip Advisor, for whatever that is worth. Link to comment Share on other sites More sharing options...
berkyvdr Posted November 7, 2013 #110 Share Posted November 7, 2013 Usually I initiate a contact with some questions before booking, but based on reviews, I just went ahead and booked. Got my paypal receipt for my deposit, but nothing else. Have sent 3 emails to the various addresses and no response yet. Will give it another few days and then I guess I will have to make an expensive phone call. Link to comment Share on other sites More sharing options...
ROWSE Posted November 7, 2013 #111 Share Posted November 7, 2013 Need to update my own post. Right after I wrote, I noticed another e-mail on the paypal receipt, and I sent my request for information to that. He was quick to respond to that one, so I feel much better now. Excited for next January and the Jewel Tour! berkyvdr: I had this trouble too until I sent an e-mail to the one that was listed on the pay pal receipt. Don't think e-mail is his priority, but we had such a wonderful tour last year, I am excited to do another. Link to comment Share on other sites More sharing options...
berkyvdr Posted November 9, 2013 #112 Share Posted November 9, 2013 Phew, I sent two emails today (there seem to be an umber of email addresses to use) and finally got a pretty prompt response from Donaldson with all the details I needed. Anyone else wish to join us? We are booked with Nature Isle for the Jewel Tour in Dominica on the 24th of February, leaving around 930 in the morning. A relief to get that settled, now I can work on the other islands, where I am also waiting for replies. Link to comment Share on other sites More sharing options...
mdrobtx Posted November 16, 2013 #113 Share Posted November 16, 2013 Phew, I sent two emails today (there seem to be an umber of email addresses to use) and finally got a pretty prompt response from Donaldson with all the details I needed. Anyone else wish to join us? We are booked with Nature Isle for the Jewel Tour in Dominica on the 24th of February, leaving around 930 in the morning. A relief to get that settled, now I can work on the other islands, where I am also waiting for replies. What was the email addy that finally worked for contact? Link to comment Share on other sites More sharing options...
CoachRick444 Posted November 27, 2013 #114 Share Posted November 27, 2013 We had our best excursion ever, with Natural Isle Explorers in Dominica. We took the Jewel Tour with them. (our guide was Marvin, but they all seemed great when we got to meet them). Everything was as promised. Prompt, courteous, fun guides. A simply amazing tour of some of the highlights on Dominica. Very reasonably priced, requiring only a small deposit. We got a good amount of time at each stop, and they had a cooler full of beer, water, and they quite simply took extremely good care of all of us on the tour. Great air conditioned vans too. Link to comment Share on other sites More sharing options...
Colibri51 Posted December 8, 2013 #115 Share Posted December 8, 2013 We just booked the Jewel Tour for Feb 19, 2014. As or yesterday, they still have room for this tour, so anyone interested should contact them via their website. We are looking forward to this tour do to all the great reviews we see on this forum and also on Trip Advisor. They have been responsive to my emails and questions. Link to comment Share on other sites More sharing options...
Bruce fan Posted December 31, 2013 #116 Share Posted December 31, 2013 Have booked this tour during stop next week, great service in setting it up and looking forward to it. Link to comment Share on other sites More sharing options...
5MNtravelbugs Posted January 6, 2014 #117 Share Posted January 6, 2014 Donaldson was great! We had a great day saw lots of the island and took hike to middleham falls, DH, 13yo DD, & I. Not a strenuous hike. One of the best tours we have been on!Would book again in a heartbeat! Link to comment Share on other sites More sharing options...
profteedee Posted January 14, 2014 #118 Share Posted January 14, 2014 We had our best excursion ever, with Natural Isle Explorers in Dominica.We took the Jewel Tour with them. (our guide was Marvin, but they all seemed great when we got to meet them). Everything was as promised. Prompt, courteous, fun guides. A simply amazing tour of some of the highlights on Dominica. Very reasonably priced, requiring only a small deposit. We got a good amount of time at each stop, and they had a cooler full of beer, water, and they quite simply took extremely good care of all of us on the tour. Great air conditioned vans too. Would you mind sharing what the price of the tour was? We are considering booking it for our April cruise. If we are two couples, do you think we would be the only ones on the tour or that they would group us with others? Don't mind either way. Link to comment Share on other sites More sharing options...
jean3rdcruiser Posted February 8, 2014 #119 Share Posted February 8, 2014 Would you mind sharing what the price of the tour was? We are considering booking it for our April cruise. If we are two couples, do you think we would be the only ones on the tour or that they would group us with others? Don't mind either way. The price of the Dominica Jewel tour was $45, Their website is http://www.nietours.com .This was the best excursion on our Caribbean cruise, I highly recommend Nature Isle Explorers Link to comment Share on other sites More sharing options...
ymartinl Posted February 22, 2014 #120 Share Posted February 22, 2014 The price of the Dominica Jewel tour was $45, Their website is http://www.nietours.com .This was the best excursion on our Caribbean cruise, I highly recommend Nature Isle Explorers We are interested in booking a tour with Nature Isle Explorers, but not sure which tour to book for our group, whether the Dominica Jewel tour or the Dominica Most Captivating Tour. Link to comment Share on other sites More sharing options...
janstep Posted March 24, 2014 #121 Share Posted March 24, 2014 After using paypal for a deposit, Nature Isle explorers said it was not a deposit but was used for entrance charges. It up the price of the trip $10 each. I asked for a refund and he has ignored my emails. I have booked with Bumpingtours and I have been pleased. Link to comment Share on other sites More sharing options...
Pat & Joe Posted May 9, 2014 #122 Share Posted May 9, 2014 This is our first post on Cruise Critic. We rely on Cruise Critic postings and feel compelled to share our experience with NIE so that others are made aware of this company's practices before sending them money. The bottom-line: We booked the Jewel Tour with NIE; tour guide did not show up; uncomfortable and frightening experience at meeting point; no reply from NIE after repeated email inquiries. Simply put, NIE is not a reputable company. We made our decision based on Cruise Critic and TripAdvisor reviews; we question whether the reviews are authentic. Some more detail: On February 25, 2014 we placed a deposit on the Dominica Jewel Tour for April 10, 2014. We received an email confirmation from Donaldson Magloire of NIE on the same day. Upon arrival at the stipulated pick-up point and time, no one from the company showed up. (We did check our email to be certain we had not received a cancellation notification; there was not further communication from NIE of any kind.) Instead, when we arrived at the designated meeting point, we were consistently harassed by vendors saying they would call NIE for us. One handed us his cell phone saying that NIE was on the line; the person on the phone said that he was in an "important meeting" and could not pick us up, but that we should go with the guy who handed us the phone. (Hmmmmm....so, we should get in a car in a foreign country, with someone we don't know, who just handed us his phone with a guy at the other end saying he was from NIE..........) Needless to say, we got away as quickly as we could! It is important to note that after returning from the cruise, we sent three emails to NIE (on April 15, April 21 and May 8) requesting a refund of the deposit we made on February 25. We received no reply from NIE. The deposit (albeit small) was made using PayPal. We have filed a fraud report with them. Link to comment Share on other sites More sharing options...
monicajay Posted May 10, 2014 #123 Share Posted May 10, 2014 This is our first post on Cruise Critic. We rely on Cruise Critic postings and feel compelled to share our experience with NIE so that others are made aware of this company's practices before sending them money. The bottom-line: We booked the Jewel Tour with NIE; tour guide did not show up; uncomfortable and frightening experience at meeting point; no reply from NIE after repeated email inquiries. Simply put, NIE is not a reputable company. We made our decision based on Cruise Critic and TripAdvisor reviews; we question whether the reviews are authentic. Some more detail: On February 25, 2014 we placed a deposit on the Dominica Jewel Tour for April 10, 2014. We received an email confirmation from Donaldson Magloire of NIE on the same day. Upon arrival at the stipulated pick-up point and time, no one from the company showed up. (We did check our email to be certain we had not received a cancellation notification; there was not further communication from NIE of any kind.) Instead, when we arrived at the designated meeting point, we were consistently harassed by vendors saying they would call NIE for us. One handed us his cell phone saying that NIE was on the line; the person on the phone said that he was in an "important meeting" and could not pick us up, but that we should go with the guy who handed us the phone. (Hmmmmm....so, we should get in a car in a foreign country, with someone we don't know, who just handed us his phone with a guy at the other end saying he was from NIE..........) Needless to say, we got away as quickly as we could! It is important to note that after returning from the cruise, we sent three emails to NIE (on April 15, April 21 and May 8) requesting a refund of the deposit we made on February 25. We received no reply from NIE. The deposit (albeit small) was made using PayPal. We have filed a fraud report with them. Hopefully PayPal will issue you a refund. Sorry that your first CC post had to be because of a bad experience. One way or another, Welcome! Curious to hear of others experiences with this company. Link to comment Share on other sites More sharing options...
shawnbarbadin Posted September 25, 2014 #124 Share Posted September 25, 2014 This is our first post on Cruise Critic. We rely on Cruise Critic postings and feel compelled to share our experience with NIE so that others are made aware of this company's practices before sending them money. The bottom-line: We booked the Jewel Tour with NIE; tour guide did not show up; uncomfortable and frightening experience at meeting point; no reply from NIE after repeated email inquiries. Simply put, NIE is not a reputable company. We made our decision based on Cruise Critic and TripAdvisor reviews; we question whether the reviews are authentic. Some more detail: On February 25, 2014 we placed a deposit on the Dominica Jewel Tour for April 10, 2014. We received an email confirmation from Donaldson Magloire of NIE on the same day. Upon arrival at the stipulated pick-up point and time, no one from the company showed up. (We did check our email to be certain we had not received a cancellation notification; there was not further communication from NIE of any kind.) Instead, when we arrived at the designated meeting point, we were consistently harassed by vendors saying they would call NIE for us. One handed us his cell phone saying that NIE was on the line; the person on the phone said that he was in an "important meeting" and could not pick us up, but that we should go with the guy who handed us the phone. (Hmmmmm....so, we should get in a car in a foreign country, with someone we don't know, who just handed us his phone with a guy at the other end saying he was from NIE..........) Needless to say, we got away as quickly as we could! It is important to note that after returning from the cruise, we sent three emails to NIE (on April 15, April 21 and May 8) requesting a refund of the deposit we made on February 25. We received no reply from NIE. The deposit (albeit small) was made using PayPal. We have filed a fraud report with them. I am sorry to hear about your experience, But we used them before and had an amazing tour in Dominica, and we are using NIE Tours again for our upcoming cruise visit to Dominica. Link to comment Share on other sites More sharing options...
bunkersoph7 Posted November 3, 2014 #125 Share Posted November 3, 2014 I am sorry to hear about your experience, But we used them before and had an amazing tour in Dominica, and we are using NIE Tours again for our upcoming cruise visit to Dominica. How cold is Ti Tou Gorge? Should we wear wet suits? Link to comment Share on other sites More sharing options...
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