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Shortchanged in Casino - TWICE!


jayhawk okie

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I'm not sure if this should be posted here or on the RC Board. Just got back from a cruise on the Voyager of the Seas. The slot machines still dispense quarters - not tickets - so you have to take your quarters to the cashier. DH took $15 in quarters, the counter came up as being $9 - he told cashier that wasn't right, so she put them through again and this time it was $15. I took what I believed was $40.00, the counter came up $35.00, I told cashier to run it again, this time it was $35.25. There is a chance I was shortchanged at the machine, as it took a long time to spit out the quarters like it was almost out of coins - although the meter did count down to zero. Another time I cashed out $71.00 in coins - cashier gives me 2 twenties, 2 tens and a one. I pointed that out immediately as the bills lay on the counter. Don't know if these sort of problems are throughout RC's ships or only on Voyager - but a word to the wise!!!

 

One high note, though - I did win $1,000 on a quarter machine!! The attendant who brought me the cash did the usual 9 $100s, 4 $20s and 2 $10s - I was going to give him $10 tip but he ran off so quickly I didn't have a chance. Guess that evened out the shortchange with the coins.

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One of the casino cashiers on Jewel of the Seas last year could not count. Twice she shortchanged me $100 when I cashed in. She also shortchanged me with the cashback at the end of the cruise. So, watch out for dimwit cashiers!
Dimwit?? She's a GENIUS, they have to balance their drawers against the chips, coins and tickets, so, if they short change you, they can pocket the difference and still have their drawer balance. It's the player that allows them to short change them that is the dimwit.
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Dimwit?? She's a GENIUS, they have to balance their drawers against the chips, coins and tickets, so, if they short change you, they can pocket the difference and still have their drawer balance. It's the player that allows them to short change them that is the dimwit.

 

I was thinking the same thing.

 

To the OP, honestly you should have mentioned something to a pit boss or casino manager. The casino manager can be hard to find at times but the pit boss is very accessible. For all you know that machine was malfunctioning, it is afterall a machine and they do tend to do that from time to time.

 

As for the cage person not being able to count.......it happens, that is why you should always pay attention when someone else is handling your money.

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Dimwit?? She's a GENIUS, they have to balance their drawers against the chips, coins and tickets, so, if they short change you, they can pocket the difference and still have their drawer balance. It's the player that allows them to short change them that is the dimwit.
MrCo, you ought to change your name to MrCool!!

 

I can't imagone "trusting" a casino cashier any more than a bank teller or supermarket checker. In every case of being given cash at a casino cage, the cashier has ALWAYS counted the bills out one by one (and side by side overlapping) in front of my eyes. If they go too fast I ask them to count again more slowly. Then I count it myself before leaving. Doesn't bother me if there's a line waiting... the people on line aren't going to make the difference good, are they?

 

Good luck and shalom from Tel Aviv.

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  • 1 month later...

Going on my first ever cruise on Feb 27 - RC Allure of the Seas, someone told me they don't handle cash at the casino's, just run a total on your card. I was wandering what the min. bets were on the craps or blackjack tables?

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Going on my first ever cruise on Feb 27 - RC Allure of the Seas, someone told me they don't handle cash at the casino's, just run a total on your card. I was wandering what the min. bets were on the craps or blackjack tables?
Hello. I don't know where you got your information. Cashless is only true at the slots, though you can "load" the machine with cash to start out if you want. Depending on the cruise line, they might use a paper ticket systemm, but some lines (e.g. Princess) it is strictly electronic.

 

Table games are just like in land based casinos - you buy chips at the table with cash (or charge them to your room card at a 3% service fee) and you cash the chips out at the casino cage. If you don't use your card to buy chips, nothing is recorded electronically unless you ask to be rated. The floor people might note your play, but they don't know who you are.

 

Most shipboard table games have a $5 minimum. There will be some blackjack tables with higher minimums.

 

Good luck and have fun on your first cruise.

 

Shalom from Tel Aviv. Andy.

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That's happened to me in land-based casinos....the machine is showing a "win" of $___ amount, but that's not what the cashier said it was....you really have no recourse, unless you've sat down and physically counted all of those coins yourself...

 

 

However, what "goes around, comes around", and there usually IS something that negates their mistake!!!

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