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Kudos To Princess


Stevesan

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We occasionally post up a gripe or two about cruise lines on these boards.

 

Today, I'm here to praise Princess's Yield Management Office.

Yesterday morning I faxed a military OBC request.

Mid-afternoon the same day I received my updated booking confirmation via e-mail.

That's record response by anyone's measure.

 

P.S. - Cruise Personalizer was updated, too.

 

Good on ya, Princess!!:)

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We occasionally post up a gripe or two about cruise lines on these boards.

 

Today, I'm here to praise Princess's Yield Management Office.

Yesterday morning I faxed a military OBC request.

Mid-afternoon the same day I received my updated booking confirmation via e-mail.

That's record response by anyone's measure.

 

P.S. - Cruise Personalizer was updated, too.

 

Good on ya, Princess!!:)

 

I also applied last week for this OBC and was informed that it was approved, however It is not showing up on the cruise personalizer. where did you find it ? Thanks

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I also applied last week for this OBC and was informed that it was approved, however It is not showing up on the cruise personalizer. where did you find it ? Thanks

 

My credit did not show up on my Cruise Personalizer either, but my TA gave me a print out confirming it so I just plan on bringing that in case there is a problem ...which I doubt.

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Can anyone tell me if the military OBC is only for active members of the military? Thanks.

Linda

 

11/11/2010

 

 

Princess Cruises Honors Veterans Day with Military Onboard Credit Program

Active Personnel and Veterans Eligible for Shipboard Credit

 

SANTA CLARITA, Calif. (November 11, 2010) -- In recognition of Veterans Day, Princess Cruises is promoting the line's military onboard credit program for active and retired military personnel. The credit, which ranges from $50 to $250 per stateroom depending on the length of the cruise, is available to members of the United States and Canadian armed forces with appropriate service identification.

 

"As I discovered when I recently wrote about my own military experience on our company blog, we have a large number of veterans among our passengers," said Alan Buckelew, Princess Cruises president and CEO. "We want to honor all military personnel this Veterans Day and thank them for their service."

 

The line's military personnel onboard credit program is available to active military personnel plus retired and disabled military veterans with proper verification as follows:

 

--Active personnel currently serving in the following service divisions: Army, Navy, Air Force, Marines, Coast Guard, National Guard, Reserves, Canadian National Defense (military verification certificate)

 

--Retired personnel defined as: Enlisted personnel or officers with a minimum of 20 years of service, medically retired or 100% disabled (blue or tan uniformed ID card/Canadian white N.D. 21 ID card)

 

--Veterans with an Honorable Discharge serving a minimum of 2 years or 6 months in an active war zone in any of the United States service divisions listed above or Canadian National Defense (DD 214 plus current photo ID)

The onboard credit amount is $50 for cruises 6 days or less, $100 for cruises of 7-13 days, or $250 for cruises of 14 days or longer, offered on a per stateroom basis.

To request the military personnel onboard credit, eligible persons should apply no later than one week prior to the cruise departure date. Passenger and sailing information should be accompanied by proof of eligibility and provided to either the passenger's travel agent or to Princess Cruises. For more information about how to submit information, contact 1-800-PRINCESS.

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if you have another Princess OBC such as an FCC, the military OBC is not displayed separately in Cruise Personalizer nor the booking confirmation form. The two are combined.

 

here's an example of my request format:

 

TO: PRINCESS YIELD MANAGEMENT

FAX 661 753 0151

DATE:

FROM: NAME

ADDRESS

PHONE NUMBER

SHIP: CROWN PRINCESS

VOYAGE/DESTINATION: XXX/XXXX

SAIL DATE:

BOOKING NUMBER:

STATEROOM:

 

SUBJECT: REQUEST ON BOARD CREDIT FOR RETIRED MILITARY

 

THANK YOU

 

2 ATTACHMENTS: COPIES OF DD214 & DRIVER’S LICENSE

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I'm so glad to hear that Princess took good care of you! And thank you to all of our service men and women! I'm glad y'all are all getting an OBC to enjoy. You certainly deserve it.

 

 

Ditto on that!!! You have my deepest gratitude for the sacrifices you and your families make. I'm glad there are businesses that reward those sacrifices.:D

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11/11/2010

 

 

Princess Cruises Honors Veterans Day with Military Onboard Credit Program

Active Personnel and Veterans Eligible for Shipboard Credit

 

SANTA CLARITA, Calif. (November 11, 2010) -- In recognition of Veterans Day, Princess Cruises is promoting the line's military onboard credit program for active and retired military personnel. The credit, which ranges from $50 to $250 per stateroom depending on the length of the cruise, is available to members of the United States and Canadian armed forces with appropriate service identification.

 

"As I discovered when I recently wrote about my own military experience on our company blog, we have a large number of veterans among our passengers," said Alan Buckelew, Princess Cruises president and CEO. "We want to honor all military personnel this Veterans Day and thank them for their service."

 

The line's military personnel onboard credit program is available to active military personnel plus retired and disabled military veterans with proper verification as follows:

 

--Active personnel currently serving in the following service divisions: Army, Navy, Air Force, Marines, Coast Guard, National Guard, Reserves, Canadian National Defense (military verification certificate)

 

--Retired personnel defined as: Enlisted personnel or officers with a minimum of 20 years of service, medically retired or 100% disabled (blue or tan uniformed ID card/Canadian white N.D. 21 ID card)

 

--Veterans with an Honorable Discharge serving a minimum of 2 years or 6 months in an active war zone in any of the United States service divisions listed above or Canadian National Defense (DD 214 plus current photo ID)

The onboard credit amount is $50 for cruises 6 days or less, $100 for cruises of 7-13 days, or $250 for cruises of 14 days or longer, offered on a per stateroom basis.

To request the military personnel onboard credit, eligible persons should apply no later than one week prior to the cruise departure date. Passenger and sailing information should be accompanied by proof of eligibility and provided to either the passenger's travel agent or to Princess Cruises. For more information about how to submit information, contact 1-800-PRINCESS.

 

Thanks for your reply.

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