Where do Cruise Rewards show up online?

[gargoyle999]

I just purchased a couple Cruise Rewards from someone and they are being transferred and are supposed to show up in my account in a few days.

 

Will something show up once I log into my account on NCL that I can click on or view. I don't see anything telling me I have no Cruise Rewards right now.

 

On Princess it shows if I have a credit or zero if I don't have any.

 

There is a My Profile box that shows my name and number. Will it be under that once the transfer is complete?

[VIPERTRUCK]

I've bought them twice now onboard and have never seen them show up in my online account. I have always called to use my rewards, and all that was needed was my latitudes number to retrieve my info. On the other hand IF there is a place on the website someone will post real soon telling us where to find it! David

[marelind]

I have never seen it on My NCL. You can call NCL with your latitudes number and they will verify that you have them.

[gargoyle999]

Thanks for the info! Seems to be an opportunity for improvement for NCL then.

 

I assume the certificates have a number then that you would give to a TA to use if not booking direct with NCL?

[njhorseman]

Thanks for the info! Seems to be an opportunity for improvement for NCL then.

 

I assume the certificates have a number then that you would give to a TA to use if not booking direct with NCL?

 

There are no certificate numbers. You give the TA your Latitudes number and tell him/her that you have a Freestyle Cruise Reward to use.

[gargoyle999]

There are no certificate numbers. You give the TA your Latitudes number and tell him/her that you have a Freestyle Cruise Reward to use.

 

Oh ok. When you buy them on a ship do you get a letter or something showing you bought them? I could see people forgetting all about them since there is no tracking or visibility to them online.

[njhorseman]

Oh ok. When you buy them on a ship do you get a letter or something showing you bought them? I could see people forgetting all about them since there is no tracking or visibility to them online.

 

We got a paper certificate.

[DinsdalePiranha]

We also got a paper certificate, and thank heavens I didn't lose it since they didn't have anything on record for us and we had to email a scan of it to book our upcoming cruise.

[MagnoliaBlossom]

They track it via your latitudes number and thank goodness for a great PCC because when we booked our last cruise she said "do you realize you have 2 certificates?" As I checked my records, she was right. We had one year where we did 4 cruises and of corse I bought a certificate on each one - and somehow I'd just gotten ahead of myself. This year DH's job is to make me not buy a certificate :rolleyes: But of course - I could just go ahead and book another cruise . . . hmmm.

[bsblindab]

We also got a paper certificate, and thank heavens I didn't lose it since they didn't have anything on record for us and we had to email a scan of it to book our upcoming cruise.

I hope so. I had 2 cruises and 2 different lattitudes # and purchased 2 rewards with each lattitude #. They combined my lattitude #'s into one...When I booked the Bermuda cruise only one reward showed up...The one I purchased under the other lattitude # was for my son..so hopefully we won't have any issue when he goes to redeem it.

[gargoyle999]

Guess I like Princess the best. Shows up when I log in what I have. Very visible and easy to track.

 

I could see there being issues if someone has purchased a few, used some, maybe canceled, went to use again, bought another one, etc.

 

At least Carnival FCC have a certificate number you can use.