bahama daydreamer Posted July 1, 2011 #1 Share Posted July 1, 2011 Is anyone else having trouble submitting their certificate onlline? I filled out all the information and clicked submit and it's not going through. Link to comment Share on other sites More sharing options...
jaded99 Posted July 1, 2011 #2 Share Posted July 1, 2011 It's a common problem, but someone has found a fix. Here ya go: http://boards.cruisecritic.com/showpost.php?p=29376827&postcount=6 Link to comment Share on other sites More sharing options...
FlyandCruise Posted July 1, 2011 #3 Share Posted July 1, 2011 I had the same problem. I called and talked to someone at the promotions desk. Its EXT 70021. And they submitted it for me. They did say they have a huge number of these so are working on earliest cruises first so it might take 2 weeks for it to show up. Hope this helps Link to comment Share on other sites More sharing options...
firefly333 Posted July 1, 2011 #4 Share Posted July 1, 2011 I was told just put in your first name, leave off the rest of your name Link to comment Share on other sites More sharing options...
bahama daydreamer Posted July 1, 2011 Author #5 Share Posted July 1, 2011 It's a common problem, but someone has found a fix. Here ya go: http://boards.cruisecritic.com/showpost.php?p=29376827&postcount=6 That worked. Thank you Link to comment Share on other sites More sharing options...
UpstateCruizer Posted July 2, 2011 #6 Share Posted July 2, 2011 It's a common problem, but someone has found a fix. Here ya go: http://boards.cruisecritic.com/showpost.php?p=29376827&postcount=6 I tried that several time earlier this week with no luck. As soon as I entered my first name on the form it gave me an error message that only alphabet keys are allowed ...ummm my name is pretty simple with just 5 letters in it lol Finally I just put my first initial for my first and last name and then mentioned in the comments section what was happening. It went through after doing that. I'm surprised that a company as large as Carnival has so many IT issues~! Link to comment Share on other sites More sharing options...
FlaGrl4Evr Posted July 2, 2011 #7 Share Posted July 2, 2011 The "fix" didn't work for me either. I ended up calling my PVP and he put it through for me with no problems. Link to comment Share on other sites More sharing options...
jennycait Posted July 2, 2011 #8 Share Posted July 2, 2011 Your awesome, that worked for me. I was going crazy yesterday trying to get it to work. Thank you. Link to comment Share on other sites More sharing options...
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