lynsteve Posted July 7, 2011 #1 Share Posted July 7, 2011 Just like to publicly thank RCI after our news regarding a family member overseas, we have had to cancel our cruise on the Radiance this October 15th ex Sydney. They have given us a full refund of our deposit in the form of certificates which are valid for 2 years, this we never expected, so the outcome is awesome. :):):) Stevo Link to comment Share on other sites More sharing options...
Merion_Mom Posted July 7, 2011 #2 Share Posted July 7, 2011 Just like to publicly thank RCI after our news regarding a family member overseas, we have had to cancel our cruise on the Radiance this October 15th ex Sydney. They have given us a full refund of our deposit in the form of certificates which are valid for 2 years, this we never expected, so the outcome is awesome. :):):) Stevo Thanks for sharing good news about RC. I hope that your family issues turn out well, also. :) Link to comment Share on other sites More sharing options...
klingoncruiser Posted July 7, 2011 #3 Share Posted July 7, 2011 I am glad they did right by you.:) Link to comment Share on other sites More sharing options...
sailingawaysoon Posted July 8, 2011 #4 Share Posted July 8, 2011 Nice to hear someone not complaining about Royal and what they didn't do. Enjoy your future cruise! Link to comment Share on other sites More sharing options...
Hobiecat01 Posted July 8, 2011 #5 Share Posted July 8, 2011 We are all fast to jump on RCI and others when things go awry. It is great when you read about good things that businesses do everyday but never get reported by many of us. Kudos to RCI in this case! I do hope you family issues are resolved well. ----------------------- Sea ya! Hobiecat01 Ron and Lee Canton, Ga Proud RCCL Emerald Member "In wine there is wisdom, in beer there is freedom, in water there is bacteria." – Ben Franklin Previous Cruises – 73 Days at Sea! Carnival Mardis Gras - 3 Day Bahamas - April 1982 Carnival Destiny - 7 Days Western Carib. - April 1998 Princess Grand Princess - 7 Days Eastern Carib. - April 1999 Princess Sea Princess - 7 Days Western Carib. - March 2000 Princess Grand Princess - 7 Days Western Carib. - March 2002 RCCL Navigator of the Seas - 7 Days Western Carib. - March 2003 RCCL Mariner of the Seas - 7 Days Western Carib. - April 2005 RCCL Freedom of the Seas - 7 Days Western Carib. - 6/18 - 6/25/2006 RCCL Liberty of the Seas - 7 Days Eastern Carib. - 7/19 - 7/26/2008 RCCL Oasis of the Seas –7 Days Eastern Carib. with our Friends – 4/17 – 4/24/2010 RCCL Serenade of the Seas – 7 Days Southern Carib. with the kids – 6/26 – 7/3/2011 Booked Cruises None Yet… Planned Cruises RCCL Allure of the Seas – “To the Extreme in 2013” - 7 Days Western Carib. with Friends – 6/2 – 6/9/2013 The Med – 14 day – 2014? Asia – 14 Day – One Day Link to comment Share on other sites More sharing options...
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