Policy for Platinum Free internet minutes on Emerald

[Orangefan]

I am going on the Emerald 11/8/11 and would like to know their internet policy.I know I am entitled to some Platinum minutes, but in March the internet attendant gave me a hard time and I never used the computer. When I asked before on CC , some one said you don't do anything but log in. Others said you sign up for a package then it is credited back. I don't trust the latter and can see me back home fighting the internet charges. I am looking for someone returning from the Emerald that could tell me the policy.

Thanks!

Sali

[1 HappyCruiser]

You just log in & select the $100 package & it will appear on your account as a charge & also as a credit. There should also be a letter in your cabin when you arrive letting you know what benefits your entitled to as Platinum.

[Princess Patches]

You do not need to even speak to the internet attendant to get your free minutes. Just select any computer in the internet lounge and log in. You will have to set up an account with a password and put in your cabin number and birthdate. Then select the appropriate package that you are entitled to, which in your case is $100 for a 10-day cruise.

 

Your shipboard account will show a charge and then a credit for your internet minutes. Also, each time you log on and log off the computer it will show you the number of minutes you have used and the number of minutes you have remaining so you can keep track of your free minutes.

[IECalCruiser]

You do not need to even speak to the internet attendant to get your free minutes. Just select any computer in the internet lounge and log in. You will have to set up an account with a password and put in your cabin number and birthdate. Then select the appropriate package that you are entitled to, which in your case is $100 for a 10-day cruise.

 

Your shipboard account will show a charge and then a credit for your internet minutes. Also, each time you log on and log off the computer it will show you the number of minutes you have used and the number of minutes you have remaining so you can keep track of your free minutes.

With the new system a charge and credit no longer shows on your account. The package you are entitled for being platinum will show with a $0.00 cost.

[IECalCruiser]

Duplicate Post

[Orangefan]

Thanks everybody. The new system sounds like a better way of doing business.

Sali

[baby]

and how many cruises is platnum?

 

this is my 6th cruise on princess

 

carol

[Princess Patches]

With the new system a charge and credit no longer shows on your account. The package you are entitled for being platinum will show with a $0.00 cost.

 

I guess they were still using the old system on the Sapphire last week.

[Princess Patches]

With the new system a charge and credit no longer shows on your account. The package you are entitled for being platinum will show with a $0.00 cost.

 

and how many cruises is platnum?

 

this is my 6th cruise on princess

 

carol

 

You are now Platinum and should get the internet benefit on your 6th cruise.

[baby]

thanks

 

i am learning so much more than I knew before

 

so free minutes up to 100?

 

great

 

thanks again

carol

[paul929207]

The size of the credit depends on the length of the cruise. On our recent 28 day cruise we got 500 minutes each. On the 14 day cruise it was 250 minutes

[IECalCruiser]

With the new system a charge and credit no longer shows on your account. The package you are entitled for being platinum will show with a $0.00 cost.

I guess they were still using the old system on the Sapphire last week.

Interesting. I just rechecked our Passenger Folios for our 4/9 and 9/24 cruises on the Sapphire this year and there was no charge or credit as on previous cruises. Strange that they would have changed back again on your cruise

[1 HappyCruiser]

I just rechecked my final bill for our Star April cruise & I originally thought they had posted the charge, like previous cruises, it wasn't there.

[Nebr.cruiser]

That's great if they no longer do the charge/credit for internet minutes. What a silly way to do it.

 

That said, we've done several cruises at Platinum and have never had a problem with first being charged for the minutes and then having them credited back.

 

Internet cafe employees on some ships are less than helpful and seem irritated if they have to explain how to set up an account. That's why you are there, people, not to spend your time surfing the internet yourself!

 

This is the one perk that it's worthwhile being platinum.

[CSloan]

On our last 2 Princess cruises, there was a letter waiting for us in our cabin that explained, in detail, how to access the comp the Platinum minutes both in the Internet area and wifi.