Richpontone Posted May 21, 2012 #1 Share Posted May 21, 2012 A shout out to Sean Wurmhoeringer, hotel director on the Norwegian Star, for resolving a room problem on my May 13th cruise to Bermuda. At the meet and greet, I asked for a coffee maker for my ocean view room and got it within a hour of the request. Any room or service problems on the Star can be quickly resolved by calling him at ext. 8888. Link to comment Share on other sites More sharing options...
marinaro44 Posted May 21, 2012 #2 Share Posted May 21, 2012 Got to know Sean on both Spirit and the Epic maiden (where there were quite a few glitches). Very personable and responsive. Link to comment Share on other sites More sharing options...
time2cruise1 Posted May 21, 2012 #3 Share Posted May 21, 2012 Sean is remarkable. 100% passenger focused. I have cruised with him at least a dozen times. In fact I booked the 2 day Star cruise from Tampa just to welcome him back after his extented medical leave. Link to comment Share on other sites More sharing options...
NJ Johnny Posted May 21, 2012 #4 Share Posted May 21, 2012 So glad to hear that Sean is well and back on the Star. Just hoping that he is still onboard on our sailing on July 15. He is a terrific Hotel Director. Link to comment Share on other sites More sharing options...
xenagurl Posted May 21, 2012 #5 Share Posted May 21, 2012 Thanks for sharing OP. Sean is really tops. He's always interested in what he and his team can do to make your day better and enjoyable to talk to. Link to comment Share on other sites More sharing options...
Zimomiller Posted May 21, 2012 #6 Share Posted May 21, 2012 Glad to hear Sean is still sailing with NCL! We met him on the Epic and he was a delight. Wish I was sailing the Star to Bermuda instead of the Dawn now! oh well, maybe next cruise. Link to comment Share on other sites More sharing options...
luvwater Posted May 21, 2012 #7 Share Posted May 21, 2012 We are so hoping Sean is the HD on the Star when we sail in October. He truly contributed to making one of our cruises the best ever. Perfect cruise for us … Sean and John O’Hara on the same ship. Both HD’s so I know that would never happen. DINK’s from Ohio :) Link to comment Share on other sites More sharing options...
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