Choosing a specific cabin

[phinn]

I was on X site considering a cruise and checking out the available cabins, I tried to enter a specific cabin, but that area is not highlighted and goes nowhere. Is anyone else having this problem? All that is showing are the cabins X wants you to choose. I tried dates as far as a year in advance and still the same issue. ????

[Tenn4ever]

I was on X site considering a cruise and checking out the available cabins, I tried to enter a specific cabin, but that area is not highlighted and goes nowhere. Is anyone else having this problem? All that is showing are the cabins X wants you to choose. I tried dates as far as a year in advance and still the same issue. ????

 

I booked our cabin to Alaska over a year ago this way because I had three or four cabins I was interested in. I had no problem. We just returned from that cruise a couple weeks ago.

 

However, I've been looking at two Med cruises for next year(2013) and a Hawaiian cruise for 2014. I was having the same problem you are having. I don't want the cabins they have listed and the option of entering my own cabin will not work.

 

I used the Chat feature to talk to a representative and she told me if I want a specific cabin I have to call. I told them I wanted to put the cabin on the 24-48 hour courtesy hold but she said if I call for a specific cabin I'm not allowed to do that and that I have to go ahead and book the cabin when I call. She said the courtesy holds are just for those cabins the website has listed. That must be a new policy because I've used the courtesy hold for cabins I've selected before.:(

[phillie gal]

I just booked an Alaskan Cruise and found that Celebrity only offers 3 cabins in each type of cabin. I then looked on one of the online cruise agencies and could see many more choices.

[Tenn4ever]

I just booked an Alaskan Cruise and found that Celebrity only offers 3 cabins in each type of cabin. I then looked on one of the online cruise agencies and could see many more choices.

 

Phillie did you see my post above this one? I also asked the Chat Rep if the particular cabin I was interested in was available and she looked for me. It was available but she said I had to call to reserve it.:rolleyes:

[artvlay]

It isn't working like it usually does. I ended up calling Celebrity.

[Lois R]

It is the website:rolleyes: (what else is new).....I haven't been able to

get any cabins to come up correctly in a long, long, LONG time.....:rolleyes::eek:

I continue to just use other sites to find availiblity and if I want

to change/update a cabin I already have I call X.

[Tenn4ever]

It is the website:rolleyes: (what else is new).....I haven't been able to

get any cabins to come up correctly in a long, long, LONG time.....:rolleyes::eek:

I continue to just use other sites to find availiblity and if I want

to change/update a cabin I already have I call X.

 

Are you allowed to use the 48 hour courtesy hold on these websites or do you have to go ahead and book with a deposit?.

[LeftcoastBC]

Interestingly enough on Monday I was doing a bit of searching for a cabin and went though the proceedure as far as getting the price for a cabin on the X website.. It was one of the three choices that you are given. I called my TA while still on the X site to see if there was a more central location available. There was not the only ones that TA could see where outside the range of the cabin I had up on the screen. TA could not "SEE" the one I was on either.

 

I was told this happens when someone, (anyone) goes onto one of those choices. The cabin stays out of the cabins available for about 20 mins. and then pops back up. I requested it be booked by the TA. 20 mins. later I was confirmed.

[Lois R]

Are you allowed to use the 48 hour courtesy hold on these websites or do you have to go ahead and book with a deposit?.

 

Hi:) I don't know to be honest with you. I only use them to see

what cabins are available. I book directly through Celebrity.

[LeftcoastBC]

Are you allowed to use the 48 hour courtesy hold on these websites or do you have to go ahead and book with a deposit?.

 

that option was available to me on the screen but didn't try to use it.

[Lois R]

that option was available to me on the screen but didn't try to use it.

 

That option works on the Celebrity site....I thought the question

was about other sites.

I have used it on the X site before:)

[phinn]

Thanks everyone. I have searched other sites so I'm guessing this may just be something newer on X website. I have in the past tried to put specific cabin on hold but they would not allow that without deposit and that was over a year ago. Guess I'll just call