"Comment Cards" no more???

[terri910]

We recently cruised on the Carnival Inspiration out of Long Beach. At the end of the cruise, we noticed that there was no 'comment card' on which to rate the cruise, crew, etc. We asked about it and were told that we would receive an email asking us the same questions that used to be on the comment card. We sailed almost a month ago and haven't received any email, yet. And we have comments we WANT to get to Carnival!

 

It was a few of years between our last cruise and the one before that.....a lot sure has changed at Carnival in those three years!

[tandemcruzr]

We cruised on the Dream end of Nov, first of Dec. We got an e-mail survey about a week after our return. Yes, things have changed.

[MrPete]

They got rid of them right before the cutbacks.

[terri910]

We cruised on the Dream end of Nov, first of Dec. We got an e-mail survey about a week after our return. Yes, things have changed.

I wonder if it might have gone directly to the spam or junk folder.....

 

Phooey.

[ExFed drvr]

I wonder if it might have gone directly to the spam or junk folder.....

 

Phooey.

 

Gone about three years now..I get them almost every cruise but wife does not..Dennis

[kingoftheicedragons]

It's true that they are no longer available on the cruise ships anymore.

 

Whether you actually get any email version of the card is widely variable. We are set up to receive emails from Carnival but have never received an email feed back form from them.

[seannyice81]

As said before, they have email surveys now. You can go into detail in those.

 

If you have a concern that you think really needs attention, you can contact the Guest Care department via phone or email.

[Mulege]

I was told they are sent to passengers on a random basis.

[terri910]

I was told they are sent to passengers on a random basis.

 

That could explain it....

[terri910]

As said before, they have email surveys now. You can go into detail in those.

 

If you have a concern that you think really needs attention, you can contact the Guest Care department via phone or email.

I'm not certain it is worth bothering about. We were always under the impression that the responses Carnival received on their comment cards were very important to them. Now, it seems like that may not be the case.

[crusinpsychRN]

Email them your comments. It's important they get feedback.

[mj]

I had gotten a email after all of my cruises except the last one on the Fascination. Called Carnival and got a survey and filled it out. Seems like a lot of people are not getting their surveys.