Shogun Posted June 7, 2013 #1 Share Posted June 7, 2013 Hi All Customer services often get a hard time, well I e mailed my contact for my Royal Princess booking back came an e mail out of office until next week, working on Royal Princess events please call Southampton for assistance, oh well I thought, well a few hours later a missed call from Princess, then another this time Mrs Shoguns phone, later another call from Princess, this time I catch the call its my booking agent, she has good news for me I get to stay in the same cabin for the maiden that I have for pre maiden, what was nice was that she wanted to tell the news in person, she was so happy to be able to give out good news, now she could have just e mailed or let the offical notice come through, but no, the personal touch was so nice, yours Shogun Link to comment Share on other sites More sharing options...
paul929207 Posted June 8, 2013 #2 Share Posted June 8, 2013 Glad it woeked so well. Have a great cruise Link to comment Share on other sites More sharing options...
dorisis Posted June 8, 2013 #3 Share Posted June 8, 2013 That is good news. Although it isn't too hard to change cabins. Having the same one on a B2B saves a lot of hassle in repacking. HAVE A WONDERFUL INAUGURAL CRUISE! Link to comment Share on other sites More sharing options...
TorontoTL Posted June 8, 2013 #4 Share Posted June 8, 2013 Yes CS often gets a bad rap, sometimes it is deserved, but other times when they go out of their way to do something nice, we don't usually hear about it. Congrats again on keeping your cabin for the maiden. Link to comment Share on other sites More sharing options...
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