POA - Hawaii - 5/23-6/2/2013 Trip report

[jdblakeslee]

TRIP TO HAWAIIAN ISLANDS

MAY 23 – JUNE 2, 2013

We flew from Gulfport, MS to Honolulu with American Airlines. My detailed flight debacle is an addendum to an otherwise perfect trip. Thanks to my sweet husband and travel partner for not allowing our issues with flights to spoil our trip.

As a point of reference for Cruisecritic.com, we are 65 and 60, active, and this was my husband’s first trip to Hawaii. We noticed that most of the passengers on our cruise were older—much older than us. An extraordinary number of them had real mobility issues which the crew handled with ease. We did not see any shows, didn’t participate in any activities on the ship, but enjoyed relaxing by the aft pool and lounging on our balcony. We did not dine in any of the specialty restaurants onboard. We only ate in the Aloha Café once, a late breakfast, but noticed that when we walked through at various times of the day, the food was fresh and plentiful and the staff was busy keeping tables clean. The other mornings we ordered room service and every order was spot on. Coffee, croissants, a little bacon, juice, water, delivered timely by a smiling crew member. We had dinner every evening in either the Skyline or the Liberty Restaurant. Prefer the Skyline. We enjoyed two of our waiters and we requested to be seated in either of their areas when we spoke with the hostess. We thought the food and service was great. We did not book any of our shore excursions through NCL.

We originally had booked two nights at the Outrigger Waikiki on the Beach prior to sailing on the NCL Pride of America cruise. We didn’t have plans for the afternoon of our scheduled arrival but had booked the “Hole in the Wall Food Tour” with Matthew Gray in Honolulu for Friday, 5/24. Our pick-up time was 9 a.m., tour from 10 a.m.-3 p.m. When we missed our connection in Dallas, we first called the hotel to let them know and then to Mr. Gray. The Outrigger was so generous in their altering our reservations to only one night and did not charge us for the missed night. Mr. Gray’s cancellation policy, however, clearly states that if you cancel within seven days of the scheduled tour date, no refund would be given.

We arrived at the Outrigger around 3 p.m. Friday, dropped off our luggage in our waiting room, threw on our swimsuits and grabbed two beach chairs for a couple of hours. Friends of ours from Michigan were staying just down the beach from us and we all met at Duke’s for some wonderful drinks, a light supper, and an amazing sunset. We were in bed by 9 p.m.

Saturday morning, we checked out of the Outrigger by 8 a.m., grabbed a cab and took our luggage to the Aloha Tower at the pier for storage while we spent the morning at Pearl Harbor. Total for cab ride with the stop was $ 60. We arrived at Pearl Harbor around 9 a.m. and while I stored my purse, David got our tickets we had reserved online for the USS Arizona tour at 10 a.m. We spent the next hour at the different exhibits there. The Bowfin was of particular interest to David and I mostly wandered around behind him, snapping pictures. With Memorial Day being celebrated Monday, 5/27, there were lots of school groups visiting Pearl Harbor, some with scheduled performances on the grounds. The band and flag corp from Linn High School, Linn, Missouri, were on the ferry with us and were scheduled to play later in the day at the memorial site for the USS Missouri.

We caught a cab from Pearl Harbor, went back to retrieve our luggage, and were dropped off at the pier for embarkation around 2 p.m. The lines were mostly gone and we sailed through the check-in process. We located our aft balcony cabin, 8708, easily, and went to the Skyline Restaurant for a civilized lunch! Our waiter, Christian, was a delight. We purchased our wine package from him there in the restaurant (20% off) and he opened the first bottle at our table. We enjoyed lunch and took the rest of the bottle to our cabin.

We met our cabin steward, Narciso Pastor, and asked that he clear the minibar, which he did on the spot. We didn’t see him but maybe once a day, the evidence of his care showed up in clean towels twice daily and fresh beach towels when we needed them replaced. We always had ice in the ice bucket. We appreciated the privacy he provided us while giving us excellent service.

MAUI – We rented a car from Thrifty for the two days we were in Maui. Thrifty had a shuttle that met us and other renters at the pier to retrieve our car. We spent most of the day in the Lahaina area, sightseeing, at the beach, etc. and we had reservations for the Feast at LeLe that evening. We arrived at our scheduled time and were promptly seated on the front row. Drinks, food, entertainment, service, all A-plus.

Our second day in Maui we had planned to have a relaxed day. We had scheduled noon massages at the Grand Wailea Resort & Spa. We arrived at 10:30 a.m., valet parked, and separated into our individual spa areas for a bit of pampering. And we were. This Waldorf Astoria property is exactly what you’d expect. Over the top. The grounds are beautiful, the staff so welcoming, and I spent an hour before my massage in the provided wet and dry areas that are gender-specific, soaking in the Roman tub, plunged in the cold tub, under the massage waterfalls which target shoulder and neck areas, then five separate aromatherapy pools focusing on detox, fragrance, and moisture. Afterwards, an attendant placed me in a private room where she cleaned me with an exfoliating scrub and rinsed me with warm water. She provided more warm towels and a robe, and escorted me to a covered lanai area where she served me chilled lemon water. I would wait for my masseuse there. My treatment lasted an hour and it was amazing. More chilled water on the lanai before I dressed. I had brought clean clothes, hair supplies, and such to shower, wash my hair, and I left feeling like new money. David and I shared a glass of wine in the outdoor bar, comparing notes on our spa experience. I think he enjoyed it as much as I. We drove back to Thrifty where the return process was quick, efficient, and we were on our way to the ship in no time. With a late breakfast and no lunch, we were hungry, so we ordered a few spring rolls with room service and shared them on our balcony. Delish! Sailaway was beautiful and we loved Maui!

HILO – We booked Ricky’s tour of Hilo and met him at the pier. It was a fun, informative, interesting day. So much as been written about his tour, all true. He covers a lot of territory in the six hours you spend with him. The tour is a great value at $ 65 pp. There were 10 people in our van. It was air-conditioned. He provided water and snacks. There were plenty of photo ops and shopping stops. I would not hesitate to recommend his tour.

KONA – We booked Captain Zodiac’s Snorkel Tour for the afternoon time frame so we had some time to shop around Kona. We left the ship around 10 a.m. and wandered around the shops in the little downtown area near the port. Captain Zodiac’s is one of the more popular excursions in Kona and I think we counted six boats of participants that afternoon. Each boat holds 16 people. We rode out to the snorkel site in a relatively protected cove and spent about an hour, snorkeling. On our way back to the pier, we saw several interesting sites, mostly volcanic formations and our guide was very knowledgeable in his narrative. We had plenty of time to board the ship so if you are worried about the afternoon time for this adventure, don’t. A simply beautiful afternoon.

KAUAI – We had no plans for this port for the first full day. We originally had rented a car but decided to cancel it and have an easy day on and around the ship. We took the shuttle to Hilo Hatties around lunch time and did a bit of shopping. When we got back to the ship, we grabbed our Kindles and found two lounge chairs by the aft pool and relaxed.

The second day, we had booked a helicopter tour of the island with Blue Hawaii. Best thing we did. Kauai is such a beautiful island and we knew we would have a better chance of seeing it if we viewed it from the air. This was not our first helicopter ride so we knew what to expect and how to prepare. There were six passengers on our helicopter, with David and I in the front two seats beside the pilot, Scott, from Texas. There are no words to describe the experience. It was amazing. Beautiful. Wild. Lush. Breathtaking. Book this. Don’t even think twice.

We stopped by Mariachi’s Mexican Restaurant nearby for margaritas and guacamole after the ride and caught the shuttle back to the ship. All good.

We spent the rest of the afternoon on our balcony. We had such a beautiful view of the harbor and realized after we had set sail that most of the ship was watching the Napali Coastline viewing along with us! Having the aft balcony on this portion of our cruise was wonderful because we virtually saw the sailby twice!

BACK IN OAHU – We woke up before our ship docked Saturday morning. We had booked a day room at the Waikiki Marriott and planned to carry our luggage off the ship with us. We would be the last passengers to leave the terminal so there was no reason to rush. We were able to order room service on this last day which was unusual since other cruise lines ask that you have your coffee and breakfast at the buffet on disembarkation day. The transfer to the Marriott was smooth. We arrived around 10 a.m., were handed our cards, they stored our luggage, and we were able to print off our boarding passes for our early evening flight for free at their designated computer/printer site near the concierge desk. We had packed a backpack for the few things we would need at the Marriott and dropped it off in our room. We wandered around the area outside the Marriott and it was already bustling with tourists. Waikiki Beach is like NYC on sand. The high rises and condos, the shopping centers, restaurants, etc. are not remotely as I remembered it from my visit in the 1980s. We got a table at the Tiki Bar and Grill overlooking the beach and had a few beers and grilled mahi mahi sandwiches while we watched everyone baking on the beach. The temps were warm but humidity low and a mild breeze kept us cool and happy. The Marriott had plenty of cabs when we were ready to go to the airport and I think the fare was about $ 40 with tip. No problems with traffic or check-in.

Our agreed-upon top five “likes” from this trip, in no particular order:

• Blue Hawaii Helicopter ride on Kauai
  
• Spa day at the Grand Wailea Resort
  
• Captain Zodiac’s Snorkel Adventure
  
• Pearl Harbor
  
• Feast at Lele
  

I know I have rambled on more than I should so for those of you who have read it all, I hope I have repaid my “mental debt” to Cruisecritic for all the helpful tips I continue to get from the Hawaii and NCL forum and others. If you would like to ask about more details, I’d be happy to respond as best I can. David and I don’t travel with a list of things “to see and check off” so our trip itinerary may not be as comprehensive as one you’d plan, but it suited us to a tee. I think travel is such a personal thing and we’ve learned what works for us. This is glimpse of how we do it and hopefully, it will provide a few ideas if Hawaii is in your future.

Jennifer

[jdblakeslee]

Let me preface this by saying that I use a local travel agent that has been a very good friend of mine for ages. I usually do all the research and present her with what we'd like to book and she does her thing.

 

Our outbound flight was GPT to DFW to HNL. Our GPT flight was due to depart at 10:30 a.m. At 11:15 a.m., the gate attendant announced that the flight was delayed in DFW (American Eagle that goes back and forth between GPT and DFW several times daily) because of mechanical issues and would be arriving at 11:30 a.m. So we're already starting out an hour late before we even board, and we only had 1 1/2 hr layover at DFW to make our connection. Once we boarded, we sat AT THE GATE for another hour while the plane crew and the ground crew tried to reconcile the passenger list. Computer issues. They finally walked through our cabin and asked our names and checked them off a master list. Permission granted to close the door and we taxied away from the terminal.

 

Then, still on the tarmac, the pilots and whomever tried to calculate to see if we had ENOUGH FUEL to get us to DFW since the new flight path was taking us a further route to avoid any weather issues around DFW related to all the tornadic activity in the area. An hour later, when the powers that be decided that we would NOT have to veer off course, we headed to DFW. Our flight to HNL had already taken off before we were even in the air from GPT.

 

Meanwhile, I had been emailing and calling my travel agent about all this, hoping she could get us rebooked on a later flight to HNL...but no available seats in any combination of flights that would have gotten us to HNL on our departure date. She booked us a room at the Hyatt Regency at DFW for that night, and we were confirmed on the first flight to HNL the next morning. AA did not offer to provide any sort of voucher for a room or food and we made our way to the hotel and had an early dinner.

 

The next morning, I couldn't print off boarding passes at the hotel so we checked in with the AA counter. The sweet gal there assured us that our bags would be flying with us and when I told her what had occurred yesterday, she asked why we weren't given vouchers...duh...??

So she documented my little recap and told me to request to be reimbursed for our expenses when we got home. Flight to HNL was fine and our bags were waiting for us at the baggage claim. Thank you, Lord.

 

Cruise and excursions amazing...great week.

 

So, it's time for us to fly home and we printed off our boarding passes at the Waikiki Marriott where we had a day room off the ship. We got to the airport early, checked our bags, paid our $ 50, and proceeded to the gate. The area started filling up and before too long, the AA counter reps were asking for three people to give up their seats as the flight was oversold. Shock.

 

So, get this...for the three seats, AA would guarantee flights home the next day on the first flight out, pay for a room at the Waikiki Marriott, and give you $ 400 each to spend. Well, the line to grab that deal was a mile long. I'm sitting there thinking, well, we had to pay for a hotel room, food, and a few essentials because this unorganized airline didn't have the plan in place to fuel at the gate and to check passengers, and THIS is what they are having to pay for three seats that shouldn't have been sold????

Plane is at the gate, all this time....

 

We board. Flight is to leave at 10:10 a.m. Everyone gets in their seats, door closes, and we pull away from the gate. On the tarmac for about 30 minutes and there are planes backed up, ready to take off...and the pilot comes and says that they are recalculating the mileage since we are being directed over LA and they might not have ENOUGH FUEL, so we may have to return to the gate to refuel. Really???

 

Sure enough, back we go to the gate and we sit there for 30 minutes while they add more fuel. See where this is going? We are going to miss our connection in DFW back to GPT...I'm seething by now....

 

Pilot comes on, we pull back on the tarmac, take off, and he's going to try and make up some of the time but he feels sure that some passengers are going to miss their connections.... I am just stunned....is this standard protocol??

 

We land in DFW and are at the gate by 8:20 a.m. (time difference) and our flight to GPT leaves at 8:30 a.m. We are in row 32. No way we are even going to be off the plane in ten minutes. Meanwhile, the co-pilot tell us which gates the connecting flights are located and the flights that have been missed, he doesn't even mention...so we're sorta thinking, well, we know the drill...

 

Just as the door opens at our gate, the co-pilot says "All passengers for the GPT connecting flight, meet the AA rep at the gate. You will be escorted to your plane." I'm laughing so hard at this point, the folks sitting around us were tickled, too.

 

We met the rep and realized that there were 14 passengers that needed to make this connection (six military guys headed to Keesler AFB in Biloxi).

So here we go from Terminal D to Terminal B...and we get there and they have not even started boarding yet! No lights in the tunnel to get from the gate to the plane. Finally the lights come on, we board, fly, land at home, luggage is at baggage claim and I make a solemn promise to NEVER FLY AMERICAN AIRLINES AGAIN!

 

Way more than you wanted to know but be prepared. They only give out beverages on AA. If you want any food, even for an 8-hr flight, bring it with you or be prepared to purchase it. Not even pretzels or nuts.

 

OK, I feel better...not really. I hate trash-talking companies but this whole experience was so unbelievable, I just couldn't leave it unaddressed.

 

Jennifer

[sanedeb]

Great review, makes me glad I didn't book AA! We are going in September, can't wait!

[puddles99]

Thanks for your review - what a fun read! Oh how I miss the islands and the great crew aboard the POA.

[Ilovesailing]

Glad to hear you had a great trip. I thinks it's a great way to see Hawaii and get a bigger bang for you r buck.

Sorry to hear about the Hole In the Wall Tour I'm surprised that Matt and Keira work like that as their business has grown so much over the past couple years. You would think that with proof of delayed flight they would make some sort of 50/50 deal with you.

It's unfortunate that you missed it because it was a great tour with only a van full of people, especially trying foods that you've seen but scared to try.

 

You may want to post your experience on Tripadvisor ( sister site to CC but for land vacationers)to give others a heads up on there cancellation policy, here is a link to their page

 

http://www.tripadvisor.com/ShowUserReviews-g60982-d670789-r153004071-Hawaii_Food_Tours-Honolulu_Oahu_Hawaii.html

[Keith1010]

Terrific review.

 

Keith

[tigger89]

Thanks for the review. How did you find the cabin you were in we have the same cabin booked for our trip.

 

Thanks Judith

[jdblakeslee]

Judith, I have pics! Will post some tomorrow. We loved it! Balcony felt so private. Stateroom is ample for this type of cruise where you are in port every day. Loved having mini fridge near the balcony. Room on balcony for two lounge chairs, two regular chairs and a small table for wine glasses! Perfect!

 

 

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[tigger89]

Thanks

 

Looking forward to seeing them

 

Judith

[esp13]

Let me preface this by saying that I use a local travel agent that has been a very good friend of mine for ages. I usually do all the research and present her with what we'd like to book and she does her thing.

 

Our outbound flight was GPT to DFW to HNL. Our GPT flight was due to depart at 10:30 a.m. At 11:15 a.m., the gate attendant announced that the flight was delayed in DFW (American Eagle that goes back and forth between GPT and DFW several times daily) because of mechanical issues and would be arriving at 11:30 a.m. So we're already starting out an hour late before we even board, and we only had 1 1/2 hr layover at DFW to make our connection. Once we boarded, we sat AT THE GATE for another hour while the plane crew and the ground crew tried to reconcile the passenger list. Computer issues. They finally walked through our cabin and asked our names and checked them off a master list. Permission granted to close the door and we taxied away from the terminal.

 

Then, still on the tarmac, the pilots and whomever tried to calculate to see if we had ENOUGH FUEL to get us to DFW since the new flight path was taking us a further route to avoid any weather issues around DFW related to all the tornadic activity in the area. An hour later, when the powers that be decided that we would NOT have to veer off course, we headed to DFW. Our flight to HNL had already taken off before we were even in the air from GPT.

 

Meanwhile, I had been emailing and calling my travel agent about all this, hoping she could get us rebooked on a later flight to HNL...but no available seats in any combination of flights that would have gotten us to HNL on our departure date. She booked us a room at the Hyatt Regency at DFW for that night, and we were confirmed on the first flight to HNL the next morning. AA did not offer to provide any sort of voucher for a room or food and we made our way to the hotel and had an early dinner.

 

The next morning, I couldn't print off boarding passes at the hotel so we checked in with the AA counter. The sweet gal there assured us that our bags would be flying with us and when I told her what had occurred yesterday, she asked why we weren't given vouchers...duh...??

So she documented my little recap and told me to request to be reimbursed for our expenses when we got home. Flight to HNL was fine and our bags were waiting for us at the baggage claim. Thank you, Lord.

 

Cruise and excursions amazing...great week.

 

So, it's time for us to fly home and we printed off our boarding passes at the Waikiki Marriott where we had a day room off the ship. We got to the airport early, checked our bags, paid our $ 50, and proceeded to the gate. The area started filling up and before too long, the AA counter reps were asking for three people to give up their seats as the flight was oversold. Shock.

 

So, get this...for the three seats, AA would guarantee flights home the next day on the first flight out, pay for a room at the Waikiki Marriott, and give you $ 400 each to spend. Well, the line to grab that deal was a mile long. I'm sitting there thinking, well, we had to pay for a hotel room, food, and a few essentials because this unorganized airline didn't have the plan in place to fuel at the gate and to check passengers, and THIS is what they are having to pay for three seats that shouldn't have been sold????

Plane is at the gate, all this time....

 

We board. Flight is to leave at 10:10 a.m. Everyone gets in their seats, door closes, and we pull away from the gate. On the tarmac for about 30 minutes and there are planes backed up, ready to take off...and the pilot comes and says that they are recalculating the mileage since we are being directed over LA and they might not have ENOUGH FUEL, so we may have to return to the gate to refuel. Really???

 

Sure enough, back we go to the gate and we sit there for 30 minutes while they add more fuel. See where this is going? We are going to miss our connection in DFW back to GPT...I'm seething by now....

 

Pilot comes on, we pull back on the tarmac, take off, and he's going to try and make up some of the time but he feels sure that some passengers are going to miss their connections.... I am just stunned....is this standard protocol??

 

We land in DFW and are at the gate by 8:20 a.m. (time difference) and our flight to GPT leaves at 8:30 a.m. We are in row 32. No way we are even going to be off the plane in ten minutes. Meanwhile, the co-pilot tell us which gates the connecting flights are located and the flights that have been missed, he doesn't even mention...so we're sorta thinking, well, we know the drill...

 

Just as the door opens at our gate, the co-pilot says "All passengers for the GPT connecting flight, meet the AA rep at the gate. You will be escorted to your plane." I'm laughing so hard at this point, the folks sitting around us were tickled, too.

 

We met the rep and realized that there were 14 passengers that needed to make this connection (six military guys headed to Keesler AFB in Biloxi).

So here we go from Terminal D to Terminal B...and we get there and they have not even started boarding yet! No lights in the tunnel to get from the gate to the plane. Finally the lights come on, we board, fly, land at home, luggage is at baggage claim and I make a solemn promise to NEVER FLY AMERICAN AIRLINES AGAIN!

 

Way more than you wanted to know but be prepared. They only give out beverages on AA. If you want any food, even for an 8-hr flight, bring it with you or be prepared to purchase it. Not even pretzels or nuts.

 

OK, I feel better...not really. I hate trash-talking companies but this whole experience was so unbelievable, I just couldn't leave it unaddressed.

 

Jennifer

 

I have a similar AA horror story. Last December we were cruising on the Pearl out of Miami. Our flight from Boise to Miami was fine and we got on the ship without incident. We spent a week in a suite and felt like we were truly important people.

 

Then we got off the ship and found out we were less than important. First off, we tried to check in while on board and our flight home would not come up. So, using the very, very expensive ship phone, we called AA and $75.00 later, had it worked out, or so we thought.

 

Next morning, we get off the boat and catch a cab to the airport. We try to check in with the skycap, but there is some issue so she sends us inside. After waiting in line for 45 minutes (we were 3 1/2 hours early for our flight, thank goodness) we finally get to a counter. The lady says our flights are fine and checks us in. As she puts the first bag on the conveyer belt, I notice that it is only checked to LA, not Boise. I immediately ask about that and she just smiles and says we just need to pick our bags up on LA and take them to Alaska (the partner on this trip). I should have protested right there, but everything had been hectic and, honestly, we are just trained to do what they say.

 

But, as I'm standing in security (another really long line), I know this just isn't right, particularly because we only have 1 hour 15 minutes in LA. We get to the gate, I call Alaska reservations (we booked through Alaska, not AA) and the lady says there is no reason the bags shouldn't have been checked through and tells me to talk to a gate agent. I do - get blown off. Ask for a supervisor -- get blown off. Get on the plane and figure we should still have time, it will just be close.

 

Land in LA, send mom to Alaska to give them a heads up. Wait for bags. And wait. And wait. Mom calls - Alaska has our tags and boarding passes, we just have to show up. An hour after we land, the bags finally arrive. We run for Alaska terminal, grab boarding passes and agent throws bags on conveyer. Run for gate -- get slowed by really slow TSA agent -- make it to gate 2 minutes before flight scheduled, but doors are already closed.

 

Get on next flight to Seattle having already missed last flight to Boise that night. Because the next day is Christmas Eve, can't get seats on another flight to Boise (via Portland) until 5:30pm. Alaska won't give voucher because it's not their fault and AA has to rep in Seattle. Call hotel and grab shuttle. Spend night and next day at hotel with no luggage. Go back to airport and finally fly home to Boise via Portland, arriving at like midnight on Christmas Eve having missed Christmas Eve dinner with the family. But, thanks to Alaska, our bags did arrive with us.

 

We complained to AA and did receive compensation for the hotel, but nothing else. They also gave us $200 vouchers which are basically useless because unless I'm traveling cross country again, there are no AA flights to use them on from Boise. But, I will give them credit for at least responding to our complaints and providing some compensation. But, I will still do my best to avoid AA in the future. This was not a weather problem or mechanical failure. This was a person screwing up and lying about it.

 

Thank God for Alaska Airlines. Their people went out of their way to try and help us.

 

I highly encourage you to contact AA and lodge a complaint and request compensation.

[anniversary_cruisers]

KAUAI – We had no plans for this port for the first full day. We originally had rented a car but decided to cancel it and have an easy day on and around the ship. We took the shuttle to Hilo Hatties around lunch time and did a bit of shopping. When we got back to the ship, we grabbed our Kindles and found two lounge chairs by the aft pool and relaxed.

 

The second day, we had booked a helicopter tour of the island with Blue Hawaii. Best thing we did. Kauai is such a beautiful island and we knew we would have a better chance of seeing it if we viewed it from the air. This was not our first helicopter ride so we knew what to expect and how to prepare. There were six passengers on our helicopter, with David and I in the front two seats beside the pilot, Scott, from Texas. There are no words to describe the experience. It was amazing. Beautiful. Wild. Lush. Breathtaking. Book this. Don’t even think twice.

 

We stopped by Mariachi’s Mexican Restaurant nearby for margaritas and guacamole after the ride and caught the shuttle back to the ship. All good.

 

Wonderful trip report!! I have a question about your Kauai part ... what is the shuttle that you mention? Where can I find info about it. We too are planning on a helo tour on Kauai ... thanks for the info about "Blue Haswaii". We are booked for Sept 28-Oct 5 on POAm and this is our first time in Hawaii.

 

Thanks,

Gil & Judy

[jdblakeslee]

ESP, I took special care to document events as they were unfolding and emailed my TA and copied my office and my poor sister who was in a panic while all of this was happening. I shot off about 30 pages of receipts, boarding passes, a letter that was clear, fair, and honest but also told them exactly what I intend to be reimbursed for. Also sent a copy to my attorney, not that it will matter but I thought it would be a nice touch! I'll post the outcome! I will stay home before I fly AA again.

 

 

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[jdblakeslee]

Gil and Judy, the shuttles are plentiful and free at the pier. There are different ones. Some go to Walmart. Some to K-Mart. Some to Hilo Hattie's. Others go to particular shopping centers/mall/downtown area. The guys at the pier can tell you which one to take to go to Blue Hawaii's office. It's located in a shopping area near the port. About a ten-minute ride. You're in for a great! I wanted to go again right after our ride!

 

Jennifer

 

 

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[jdblakeslee]

Judith, my work day evaporated before my eyes. Send me your email address and I'll load you up with pics.

 

Jennifer

Jdblakesle@aol.com.

 

 

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[cruisingcasinos]

any chance of loading some pixs of your cabin?

[smeck]

We were booked on a flight from Hartford to Seattle on American which also got botched. They made our travel a nightmare. I would never ever fly American again.