Jump to content

Med Fly Cruise - any more changes !!


Devon Doll
 Share

Recommended Posts

Firstly we were advised that the embarkation port was changed from Savona to Genoa.

 

Then an e.mail from P & O advising that we would be charged 22% tax whilst in Italian territory,

 

Todays missive advises that the luggage allowance is down to 20k.

 

P & O have just not done their homework ....

Link to comment
Share on other sites

Firstly we were advised that the embarkation port was changed from Savona to Genoa.

 

Then an e.mail from P & O advising that we would be charged 22% tax whilst in Italian territory,

 

Todays missive advises that the luggage allowance is down to 20k.

 

P & O have just not done their homework ....

 

20Kg should be more than enough!. My case with contents for a 14 nighter usually checks in at about 16Kg and that is with a dinner suit in it etc etc.

 

Just wear a lot of stuff at check-in and take it off once you are on the plane :D

Link to comment
Share on other sites

Fly cruise is not a new thing for P&O.

 

Aside from their regular Caribbean fly cruises, the Ocean Village operation in the Med was fly cruise throughout.

 

It's pretty shabby that they couldn't get all their things together. The change of port is understandable - and no doubt an improvement.

 

The VAT issue might have been a surprise to them - legislation has no doubt changed since the OV days - but changing baggage allowances? P&O have chartered the aircraft, so they should certainly have agreed baggage allowances at that point.

 

They are busy dropping another PR clanger - on the tail of the one about pricing - and they should be savvy enough to know that if they sweeten each new announcement with a little bit of OBC they will gain dividends in happy, repeat passengers.

 

This would be normal practice in the USA - but again we get poorer treatment in the UK, even from a company with a US parent. Come on, P&O. How about it?

Link to comment
Share on other sites

Fly cruise is not a new thing for P&O.

 

Aside from their regular Caribbean fly cruises, the Ocean Village operation in the Med was fly cruise throughout.

 

It's pretty shabby that they couldn't get all their things together. The change of port is understandable - and no doubt an improvement.

 

The VAT issue might have been a surprise to them - legislation has no doubt changed since the OV days - but changing baggage allowances? P&O have chartered the aircraft, so they should certainly have agreed baggage allowances at that point.

N

They are busy dropping another PR clanger - on the tail of the one about pricing - and they should be savvy enough to know that if they sweeten each new announcement with a little bit of OBC they will gain dividends in happy, repeat passengers.

 

This would be normal practice in the USA - but again we get poorer treatment in the UK, even from a company with a US parent. Come on, P&O. How about it?

 

 

Why? the baggage allowance has been 20 kg for some time, and is entirely down to the carrier. If you look on the website it gives all the permitted weights. The tax thing was sorted with them going to Croatia and then they joined the EU and this thing with Italian tax seems to be new. I cannot find any reference to it at all on the web. So we do not know when it was implemented.

 

Why should the company compensate for changes out of their control..

 

 

Sent from my iPad using Forums mobile app

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...