Thank you gift or tipping your PVP?

[Jodi3284]

Thank you all for the many kind suggestions. I also agree that tipping can be out of control however this is a situation where I feel she has went above and beyond just doing her job. We sat on the phone for an hour and a half as she helped me get every detail figured out. Then she is sure to get right on any price drops I find and casino credits she can muster. She has went above and beyond the salaried job of booking the cruise, and has done so with a joyful voice every time. Ive heard many a story where the PVP was no where near this kind and I want her to know I appreciate it.

[grandmacani]

Okay, I've just decided I want a tip for my "tip"! LOL😃.

Tipping is soooo out of hand.

[angie1818]

If you want to do something for your pvp then don't tip them. I have a better idea. I have a pvp that took over for my old pvp. I was concerned that I wouldn't get the same level of service with someone new. So after a few years and europe and transatlantic cruises I found he was a gem. I asked him for his supervisors address and forwarded a letter to them. I received an email from the supervisor asking me if they could read my letter in a corporate meeting. Pvp was rewarded, letter put into his personnel file. He was grateful for the recognition.

 

I did the same a couple of years ago. In just afew hours she was calling me (they forwarded her a copy)in tears, explaining no one ever does that! She was so grateful. I have used her for years with great success. I sent my email to the VP of customer service.

[michelle1836]

Thanks for all the suggestions. I've added a tip jar on my desk in my office.

 

LOLOL!

 

great idea about sending the supervisor a letter. mine 'disappeared after 5 years together :( but got a new one that is even better! and already had two other friends book with her

[jason534]

I always mention my PVP in the many email surveys I get from Carnival.

[golfadj]

So True! What pushed me over the edge was a tip jar at my MD's office. :eek:

 

Apparently her Ferrari needed a tune up.:(

;)

 

At a DR office, now i have heard them all:rolleyes:

[golfadj]

I have to agree with several other posters, I sent an email to my pvp's supervisor and let him know how much I appreciate her and what a good job she does for me. He replied with a thank you for the email and stated my message would be included in her personal file.:)

 

Great idea

[Cuizer2]

My PVP is amazing and works very hard for us I would like to send her a thank you. Im wondering if any of you send gifts or tips to your PVP and if so what are some things you've sent?

 

A thank you card at Christmas is more than enough. Who do we tip next, the CEO?

[theriac]

Thank you all for the many kind suggestions. I also agree that tipping can be out of control however this is a situation where I feel she has went above and beyond just doing her job. We sat on the phone for an hour and a half as she helped me get every detail figured out. Then she is sure to get right on any price drops I find and casino credits she can muster. She has went above and beyond the salaried job of booking the cruise, and has done so with a joyful voice every time. Ive heard many a story where the PVP was no where near this kind and I want her to know I appreciate it.

 

I personally feel tipping isn't out of line in this situation, just because in the hour and a half you spent on the phone she could have gotten 3 other calls and booked people on a cruise, but instead was patient with you and went over every little detail to give you the best experience. I understand its supposed to be their job but its also their job to book cruises to make money. I would look at it like tipping with carryout at a chilli's or a place like that. It's a server who brings you the food, bags it up, takes the payment, and while they're doing all of that they could have been refilling and running food to the tables inside that they know are going to tip and not just hoping. I wouldn't do like 20% but a nice thank you card with a panera gift card or something would show your appreciation and possibly help you not have to look for your own price breaks. Little things go long ways. I always bring the nurses at my doctors office $5 mcdonalds giftcards and guess who always gets to skip infront of all the other people waiting....THIS GUY!

[Cruisin 4 Ever]

If you want to do something for your pvp then don't tip them. I have a better idea. I have a pvp that took over for my old pvp. I was concerned that I wouldn't get the same level of service with someone new. So after a few years and europe and transatlantic cruises I found he was a gem. I asked him for his supervisors address and forwarded a letter to them. I received an email from the supervisor asking me if they could read my letter in a corporate meeting. Pvp was rewarded, letter put into his personnel file. He was grateful for the recognition.

 

Great idea! I like it.

[Havingfun2010]

I would never tip, a person for doing their job. Salespersons, need to be thanking their customers, not the other way around.

 

If you think they are doing a great job, send a letter to their bosses, and let them know how great they are.

 

Their employer will thank them with a bigger raise.

[Jodi3284]

I personally feel tipping isn't out of line in this situation, just because in the hour and a half you spent on the phone she could have gotten 3 other calls and booked people on a cruise, but instead was patient with you and went over every little detail to give you the best experience. I understand its supposed to be their job but its also their job to book cruises to make money. I would look at it like tipping with carryout at a chilli's or a place like that. It's a server who brings you the food, bags it up, takes the payment, and while they're doing all of that they could have been refilling and running food to the tables inside that they know are going to tip and not just hoping. I wouldn't do like 20% but a nice thank you card with a panera gift card or something would show your appreciation and possibly help you not have to look for your own price breaks. Little things go long ways. I always bring the nurses at my doctors office $5 mcdonalds giftcards and guess who always gets to skip infront of all the other people waiting....THIS GUY!

 

See you get where I am coming from :) Thank you

[Jodi3284]

Tipping is only out of control in the situation where you are expected to tip satisfied with service provided or not. This is a basic human kindness gesture to show sincere appreciation. This is not out of hand but what tipping is meant to be....

[PAPERBKWRITER]

So True! What pushed me over the edge was a tip jar at my MD's office. :eek:

 

Apparently her Ferrari needed a tune up.:(

;)

 

I went to a massage therapist numerous time and she had a tip jar in her treatment room. It was her own business so we wasn't anybodies employee. I refused to tip and that's when she stopped taking my calls for an appointment. At $75 an hour I didn't think I needed to tip her.

[barbatkins]

Oh no I am so sorry to hear that! No time for that, switch right away!

 

No... I mean my TA gives ME a gift for booking! .... Like OBC or wine...

[Jodi3284]

No... I mean my TA gives ME a gift for booking! .... Like OBC or wine...

 

Well that is awesome as well! :)