Gary K Posted October 19, 2014 #1 Share Posted October 19, 2014 (edited) I booked a room in Rio a few days after New Years, a very busy time of year, and the hotel (part of the Windsor chain of hotels around Rio, so they are better organized than most) didn't ask for a credit card or any form of identification when reserving the room. Actually, the whole story is that I called to ask if they had rooms available matching specific criteria, then they immediately emailed me with a booking confirmation for that room, even though I didn't ask for a reservation just yet. Although that's not really a problem since I plan on taking that room anyway. But I'm wondering if this is at all unusual? My guess is that they don't bother with credit card, etc. because if I don't show up, they should have no problems filling up the room around New Years? In the email they sent me, there WAS a confirmation number (although it doesn't work on their website, and they assured me that this was typical). Edited October 19, 2014 by Gary K Link to comment Share on other sites More sharing options...
Rare Keith1010 Posted October 21, 2014 #2 Share Posted October 21, 2014 Never heard of this before. I would call them again. Very strange. Keith Link to comment Share on other sites More sharing options...
hallasm Posted October 22, 2014 #3 Share Posted October 22, 2014 I would ask them to confirm the reservation with a booking number as reference. However some hotels only ask for credit card for guaranteed booking with arrival after 6pm - so not unusual. Link to comment Share on other sites More sharing options...
Fattony Posted October 30, 2014 #4 Share Posted October 30, 2014 (edited) Definitely check again. The week after NYE isn't anything like New Years week (for anything through Friday the 2nd and maybe until Sunday the 4th, I'd expect not only a requirement for a deposit but also a minimum-stay requirement), but I'd sure want to make sure of my booking so I didn't arrive and be told, "Sorry, there must be some misunderstanding. We don't have your name here . . ." Could even be an inexperienced employee. What hotel is it? A major one? Edited October 30, 2014 by Fattony Link to comment Share on other sites More sharing options...
Gary K Posted October 31, 2014 Author #5 Share Posted October 31, 2014 Definitely check again. The week after NYE isn't anything like New Years week (for anything through Friday the 2nd and maybe until Sunday the 4th, I'd expect not only a requirement for a deposit but also a minimum-stay requirement), but I'd sure want to make sure of my booking so I didn't arrive and be told, "Sorry, there must be some misunderstanding. We don't have your name here . . ." Could even be an inexperienced employee. What hotel is it? A major one? It's part of the Windsor chain of hotels in Rio. It's a pretty big hotel company, at least in Brazil, I believe. Link to comment Share on other sites More sharing options...
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