Sale question - final payment due today, need help!

[CruisinQueen2013]

Hi all - our final payment is due today but I noticed the rate is lower now so I asked my TA to make the adjustment but she says we can't combine it with the FCC we got from our last cruise (issue with our cabin so RC gave us some $). I looked at the fine print on the website and in one paragraph it says it is combinable with NextCruise offers and the next paragraph it says it's not. Has anyone had experience with this? I'd call RC but they haven't been willing to discuss a TA booking with me in the past. Any help is appreciated.

[Clarea]

I would ask your TA to have a 3-way phone conversation with you and Royal, and ask exactly what in the FCC is not allowing it to be used with the new rate for your stateroom.

[LBumb]

agree

[CruisinQueen2013]

I pushed back on my TA and asked her to call RC. She did and they were able to adjust my cruise price down (and keep my FCC) but couldn't add the additional OBC because it's not combinable with the OBC I already have. I'm ok with that - it did save me some money so I'll take it. I guess it always pays to ask the question.

Edited December 16, 2014 by CruisinQueen2013