campolady Posted April 6, 2015 #1 Share Posted April 6, 2015 I am after a BIG favour! I need to contact Thomson asap re. trying to change our cruise date due to husbands illness. I cannot ring them on the 0871 number from my mobile here in Spain and cannot try Skype from the computer during working hours as I am at the hospital all day. If anyone knows an ordinary tel no and could be so very kind to text this to me I would be so immensely grateful. My tel no is 0034 609 777 430. Thank you - and apologies for the cheeky request. Link to comment Share on other sites More sharing options...
mjkStirling Posted April 6, 2015 #2 Share Posted April 6, 2015 Checked online and have 2 customer services numbers for you. 0141 6265600 024 7628 2828 Hope you get it sorted. Link to comment Share on other sites More sharing options...
SparklyB Posted April 6, 2015 #3 Share Posted April 6, 2015 Just texted with 0203 451 2725 which I used on Saturday for a problem with a cabin selection. Link to comment Share on other sites More sharing options...
skioncruises Posted April 6, 2015 #4 Share Posted April 6, 2015 Hello campolady The following numbers were taken from "How to Contact Thomson - Contact Numbers" 0871 231 5938 (queries, book a holiday or check availability) 0203 451 2725 (enquiries about existing bookings and to make a payment) I used 0203 451 2725 to contact them last month when I wanted to change airports for our cruise next year. I also have an alternative number 0203 450 2682. Both numbers were extremely helpful. Best wishes to you both.:) Link to comment Share on other sites More sharing options...
campolady Posted April 6, 2015 Author #5 Share Posted April 6, 2015 Thank you all. Link to comment Share on other sites More sharing options...
WeeCountyMan Posted April 7, 2015 #6 Share Posted April 7, 2015 Have you managed to make contact with Thomsons ? Or is it still a problem ? Link to comment Share on other sites More sharing options...
campolady Posted April 16, 2015 Author #7 Share Posted April 16, 2015 Managed to contact Thomson and we have cancelled the cruise - got a 30% rebate. Many thanks for all the help received. Link to comment Share on other sites More sharing options...
WeeCountyMan Posted April 16, 2015 #8 Share Posted April 16, 2015 Glad to hear you received some level of refund and your other half is on the road to recovery. Link to comment Share on other sites More sharing options...
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