Booking a shore excursion with gift card?

[Piper934]

Is there any work around? Website only prompts for credit card? 800 number says they can't book excursions and help? Thanks.

[vwrestler171]

I book excursions with gift cards. Right above where it says billing information, there is a line that says use a Carnival gift card. If I was more computer savy I would take a screen shot and post it here.

[CRU1Z1N]

 

Hope this helps!

[kman99]

Yes, I did it on my last cruise --- one caveat: be absolutely certain you won't change your mind about an excursion purchased with gift card....if you change your mind, you'll be subjected to 9 fiery rings of customer service hell to get your money back.

[TrqoisWtrs]

Yes, I did it on my last cruise --- one caveat: be absolutely certain you won't change your mind about an excursion purchased with gift card....if you change your mind, you'll be subjected to 9 fiery rings of customer service hell to get your money back.

 

I bought an excursion with a gift card and then ended up cancelling it. Wasn't a problem. Received a Carnival gift card in the amount of the refund via overnight mail a few days later.

[cruizinisthebest]

I don't know what the previous poster means.

 

If you cancel your excursion, your money is refunded the same way you paid it. I've cancelled a few excursions using gift cards and got a gift card refunded back. My only issue was one time when it took weeks to get the card back in the mail.

[kman99]

I don't know what the previous poster means.

 

If you cancel your excursion, your money is refunded the same way you paid it. I've cancelled a few excursions using gift cards and got a gift card refunded back. My only issue was one time when it took weeks to get the card back in the mail.

 

Perhaps Carnival's system has improved in the past year, and I certainly am glad that some of you had different experiences than I did. When I cancelled, it took almost 4 months of back-and-forth between the excursion team (it was cancelled, talk to the gift card people) and the gift card group (we have no record, and your balance is zero, so tough luck). In the end, a truly wonderful guest services supervisor straightened it all out, and I didn't get my refund via gift card until a couple of weeks before sailing.

 

All that is to say, YMMV....

[cruiser fanatic]

When you get to the billing information page, there is an option that says "Use Carnival Gift Card", enter the gift card number there.

[camper49]

Can you purchase excursions before your cruise is paid in full?

[CRU1Z1N]

Can you purchase excursions before your cruise is paid in full?

 

 

Yes you can!

[Vitamin_Sea]

Is there any work around? Website only prompts for credit card? 800 number says they can't book excursions and help? Thanks.

 

Yes you can.. right above where it says billing information