RCCL Deposit Refund?

[RebeccaL78]

Hi Everyone.

 

Recently, I booked a cruise on line with RCCL. At few days later how ever, we no longer wanted the booking, so I cancelled the cruise on line.

 

After I cancelled, I did not receive any emails, messages etc or confirmation of the cancellation. Is this normal?

 

I also wanted to know how long does the refund of your deposit take? I am well with in the time frame for a full refund and It did say, when I cancelled, there will be $0 penalty. But there was no other messages or confirmation emails etc

 

Has anyone else cancelled on line? How long did your refund take?

 

Thank You

[CHEZMARYLOU]

We've cancelled excursions with Celebrity on line, RCCL is the parent company, and had a refund to our credit card in a few days. If it seems like you should already have a refund I suggest you call RCCL and make sure there is no problem.

[RebeccaL78]

Thank You Chezmarylou!

 

I only cancelled Thursday ( 25/06/15 ) So maybe early next week?

[tomko2]

Thank You Chezmarylou!

 

I only cancelled Thursday ( 25/06/15 ) So maybe early next week?

 

Just to be totally sure, I would call RCL and verify if the on-line cancellation went through and see if you can get a cancellation number or something.

 

Kathy