helen haywood Posted August 16, 2015 #1 Share Posted August 16, 2015 I'm trying to do online check in for my paid in full cruise on 9/12/15. When I get to the set up onboard account page I put in my credit card information but even when I scroll all the way through the box with Please Read and Accept Credit Card Information....it will not pop up the I have read and accept button. The only button it will allow me to click is the exit button. Is anyone else having a problem with this today? Is it likely to be a weekend glitch thing? I called Royal and the guy I got just had me scroll the bar up and down the Please Read box and that didn't work.... Link to comment Share on other sites More sharing options...
handbellplayer Posted August 16, 2015 #2 Share Posted August 16, 2015 I'm trying to do online check in for my paid in full cruise on 9/12/15. When I get to the set up onboard account page I put in my credit card information but even when I scroll all the way through the box with Please Read and Accept Credit Card Information....it will not pop up the I have read and accept button. The only button it will allow me to click is the exit button. Is anyone else having a problem with this today? Is it likely to be a weekend glitch thing? I called Royal and the guy I got just had me scroll the bar up and down the Please Read box and that didn't work.... I've had problems with checking in using Chrome. IE worked for me. Try another browser. Link to comment Share on other sites More sharing options...
avn2525 Posted August 16, 2015 #3 Share Posted August 16, 2015 I've had problems with checking in using Chrome. IE worked for me. Try another browser. I also had a problem with chrome. When I switched to Internet explorer it worked fine. Link to comment Share on other sites More sharing options...
helen haywood Posted August 16, 2015 Author #4 Share Posted August 16, 2015 Thanks guys! Who knew? I switched and got it fine. So, surprise, surprise, CC members are more savy about Royal's website than their own representatives.... Link to comment Share on other sites More sharing options...
handbellplayer Posted August 16, 2015 #5 Share Posted August 16, 2015 Thanks guys! Who knew? I switched and got it fine. So, surprise, surprise, CC members are more savy about Royal's website than their own representatives.... Glad to help! Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now