Sass4 Posted January 13, 2016 #1 Share Posted January 13, 2016 Do you receive a confirmation email when you book online? I did not when I booked back in October and just noticed. Now I am not sure what the 'special' was. My reservation does show on the website. Link to comment Share on other sites More sharing options...
Ken at the beach Posted January 13, 2016 #2 Share Posted January 13, 2016 Call Royal and ask them to send you a copy of the guest booking invoice. This will show any OBC that you received as part of a promo. Link to comment Share on other sites More sharing options...
LuCruise Posted January 13, 2016 #3 Share Posted January 13, 2016 (edited) I've been wondering about this too. The only time I have received an email was when I booked our cruise or made changes directly with a Royal agent. But in that case, the agent sent an invoice to me directly. When booking anything though the cruise planner (e.g. dining, shows, excursion), I did not receive any email even though the system said it would send one. Edited January 13, 2016 by LuCruise Link to comment Share on other sites More sharing options...
sgrove06 Posted January 13, 2016 #4 Share Posted January 13, 2016 All my cruise planner confirmation emails were going to my spam folder and I had no idea until I went searching for them Link to comment Share on other sites More sharing options...
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