Website issue booking shore excursion

[Nurse9696]

Anyone else have difficulty with NCL website- we made our final payment no problem today online but now can't book our shore excursions or spa passes. It will let me explore different from xcursions but no option to select and add to cart. I have tried 4 different devices today thinking it was my laptop. My ideas?:mad:

[SuiteTraveler]

Seems to be working fine for me. Did you click on More Details and then when the screen changes, choose the date and time of the excursion on the right side of the screen? If that's not working, then, I would say give NCL a call, they have a prompt to go to the website support people who can tell you if they are having an outtage or not.

[Nurse9696]

unfortunately i can't even get that far, i hit select and the r side of the pages continues to say "updating" and the icon spins. I am not able to even select at time or date... ugh and technical service is closed.

[sadiecat]

I called and made all my reservations through customer service. Lot less hassle.

[zqvol]

They really need to update their servers. They do not have enough capacity to accommodate all the web access. The solution to the OPs problem is to call.