Upgrade your cabin and lose money ?

[Mark-Sheffield]

Another couple in our party booked an inside cabin last year and have contacted RCI to up grade to a balcony cabin before our cruise in May, but have been told that they would lose the small OBC, $200, because the deal would be different, even though they would be paying an extra $2000 to RCI for the upgrade.

 

I just think its crazy that they will not budge on that point, it doesn't make economic sense ?

[Clarea]

Another couple in our party booked an inside cabin last year and have contacted RCI to up grade to a balcony cabin before our cruise in May, but have been told that they would lose the small OBC, $200, because the deal would be different, even though they would be paying an extra $2000 to RCI for the upgrade.

 

I just think its crazy that they will not budge on that point, it doesn't make economic sense ?

Not surprising, but those are the rules.

[AustinCruise]

Another couple in our party booked an inside cabin last year and have contacted RCI to up grade to a balcony cabin before our cruise in May, but have been told that they would lose the small OBC, $200, because the deal would be different, even though they would be paying an extra $2000 to RCI for the upgrade.

 

 

 

I just think its crazy that they will not budge on that point, it doesn't make economic sense ?

 

 

Yes, because they will likely sell that room to someone else at that price. They always rebook at the current rates.

[cymru cruiser]

Hi Mark

In June last year we sailed on Explorer from Southampton. Two weeks before departure RCI offered myself an my husband an upgrade from our promenade view cabin to a balcony cabin. Our daughters who where in the adjoining promenade cabin where not offered an upgrade.

 

I rang RCI to see if I could pay for the girls balcony upgrade at the current price, as I could see there were inter connecting balcony cabins available. I was told no, they would have to cancel and rebook. Two week before departure that was 100% canx charges. The cost of the upgrade would have been £700.

 

We choose not to upgrade as we did not want to be 14 cabins away from our kids in case it meant a different muster point and therefore a different lifeboat in an emergency. At the time I thought RCI was very short sighted as they missed out on £700!!

 

As it turns out the balcony cabin would have been in the same muster as I went and found it and asked the cabin steward.

 

Some times common sense to us means no sense at all to them. :confused:

[Mark-Sheffield]

Hi Mark

In June last year we sailed on Explorer from Southampton. Two weeks before departure RCI offered myself an my husband an upgrade from our promenade view cabin to a balcony cabin. Our daughters who where in the adjoining promenade cabin where not offered an upgrade.

 

I rang RCI to see if I could pay for the girls balcony upgrade at the current price, as I could see there were inter connecting balcony cabins available. I was told no, they would have to cancel and rebook. Two week before departure that was 100% canx charges. The cost of the upgrade would have been £700.

 

We choose not to upgrade as we did not want to be 14 cabins away from our kids in case it meant a different muster point and therefore a different lifeboat in an emergency. At the time I thought RCI was very short sighted as they missed out on £700!!

 

As it turns out the balcony cabin would have been in the same muster as I went and found it and asked the cabin steward.

 

Some times common sense to us means no sense at all to them. :confused:

 

Quite agree......

 

It will be interesting after the final payments are due when more cabins always become available, maybe they will be more open to a change ?