How to get Voyager Club and/or web account?

[mjonis]

OMG, I thought Royal Caribbean had a bad website.

 

OK, I go to the msc cruises USA website

 

I "login" with my booking #.

I find my profile and click the:

Become a Member

 

I enter the information and at the bottom it says:

Please sign up to complete your registration to My MSC Area

and has a field for Password and another field for: Confirm Password

 

Right above that, it says: Coupon Activated underneath my name.

 

OK, I ASSUME it wants me to CREATE a password, so I enter something in, and click Submit.

 

Get an error:

<li class="error">Subscription failed

 

Now, I got an email from MSC welcoming me. In "My Profile", I have a Voyager club member #.

 

 

If I try to login, it won't let me, so I clicked the REquest password. Well then it says my email doesn't exist (but yet they sent me email welcoming me to MSC).

 

 

So maybe they need me to create a Web Account?

So I "Login" via my Booking #, find the section that says:

Create a Web Account

 

 

Put my info in, and its says email address already exists.

 

 

WTH?

[nikkiw60]

We are having the same problem I can log in but my husband keeps getting the password in use message.

 

 

Sent from my iPhone using Forums mobile app

[Darcy15]

Identical problem for me too - very annoying! :(

[bills blasters]

Glad to hear it is not just me having trouble. I booked today, and have been trying to login and join the voyagers club. Not letting me do it. I figured I would try again in a couple days.

Claudia

[BermudaBound2014]

Make me number 4- I'm still thrilled I was able to finally log in.

[mjonis]

Well glad to know it's not just me. Unfortunately it's been ongoing for over a week now.

 

AUGH

[kathiean]

This April will be my 7th cruise on MSC and I cannot get into the website either. It keeps giving me an error message. Very frustrating! And I've been trying for 3 weeks!