What's in the e-docs?

[Lucy Jane]

Hope you've been able to get it all straightened out. [emoji445]

 

 

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[jael001]

Hope you've been able to get it all straightened out. [emoji445]

 

Unfortunately not, it's now past the 24 hours I was told and still no sign of the documentation. I've emailed the guy again but not heard back yet.

[Lucy Jane]

Please call the local number . See if they can help. Hoping for the best. [emoji177]

 

 

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[steve ch]

You should only need your passports and credit card to board. E-docs aren't necessary.

 

Concentrate on confirming your flights with Monarch.

[Lucy Jane]

You should only need your passports and credit card to board. E-docs aren't necessary.

 

Concentrate on confirming your flights with Monarch.

 

 

Yes, you need all boarding passes for the flights. Good luck [emoji177]

 

 

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[jael001]

Yes, you need all boarding passes for the flights. Good luck [emoji177]

 

Celebrity have told me "The documents are not a mandatory requirement with monarch to board the aircraft. Your passport is all you need to embark the plane."

 

Let's hope so. I can't do online check in regardless as we didn't book direct.

[2theship]

Maybe it's a problem with Southampton embarkations. Last May, we never received our e-docs. Apparently, you need e-docs before you can request luggage tags online. I called Captain's Club and arranged for the luggage tags. Getting our Express Pass was not a problem. I think the e-docs resemble the multi-page document we used to receive in the mail (many long years ago). There is really nothing of value in them.

 

BTW, I am a US citizen and booked through a US TA.

[CYNSport]

Maybe it's a problem with Southampton embarkations. Last May, we never received our e-docs. Apparently, you need e-docs before you can request luggage tags online. I called Captain's Club and arranged for the luggage tags. Getting our Express Pass was not a problem. I think the e-docs resemble the multi-page document we used to receive in the mail (many long years ago). There is really nothing of value in them.

 

BTW, I am a US citizen and booked through a US TA.

 

I sometimes wonder how the Edocs are created. :) Last year, our Edocs for a Baltic Cruise on the Silhouette had the name of a Royal Carribean ship in the embarkation instructions :eek:

[jael001]

I'm not sailing from Southampton though, our cruise is from Rome.

[villauk]

Monarch open their checkin 3 hours before and recommend you arrive no later than 2. If you haven't already got pre allocated seats (which I presume not because of all your issues), then I'd definitely get there early. I'd worry less about the ship documents as you can sort that with X when you arrive. Can X not just tell you/email the Monarch booking reference so you have something to work with should there be any problems at the airport? The rest of the docs are not such an issue.

[steve ch]

Have you got your original invoice from Celebrity? There should be a flight booking reference on that.

[jael001]

Have you got your original invoice from Celebrity? There should be a flight booking reference on that.

 

Yes I do, I'll have that with me anyway, but the references don't look like Monarch's reference numbers.

[jael001]

Success!!!! I have my documents! I asked the guy I've been dealing with if anyone could access them and send them to me manually. I dont know for sure if that's what has been done but they've just arrived, 3 days before departure! I'm all set now. Thanks everyone for the help and advice, now I can relax. Just got to pack now.

[steve ch]

Success!!!! I have my documents! I asked the guy I've been dealing with if anyone could access them and send them to me manually. I dont know for sure if that's what has been done but they've just arrived, 3 days before departure! I'm all set now. Thanks everyone for the help and advice, now I can relax. Just got to pack now.

Yeay, looks like your holiday is starting right now!

[dazey]

W are two people but only one Xpress pass printed. Is that all we need or do I need one for each of us?

[CYNSport]

W are two people but only one Xpress pass printed. Is that all we need or do I need one for each of us?

 

Just one per cabin is needed at check in.

[Lucy Jane]

Id print the second one associated with that passenger

 

 

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[Lucy Jane]

Congratulations ! [emoji445]⚡️[emoji95][emoji483][emoji483]

Have a safe and fun cruise, you deserve it !

 

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Edited August 5, 2016 by Lucy Jane

[Lucy Jane]

Please tell us your flight and embarkation went off with out a hitch. [emoji457][emoji3]

 

 

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