Opinions about Royal IQ app.Thinking about it on my Harmony of the Seas cruise

[Clarea]

No one has mentioned having to purchase VOOM in order to use the app. Many times I get false information when I call RCCL. Can anyone, the has recently been on HOS verify the above statement regarding VOOM and the use of the RCCL app?

I've not been on Harmony, but have read reports of those who have used RoyalIQ, and VOOM is not required. The app is free to use, except for texting and voice calls, in which case they charge $7.95 per phone. Note that the texting and voice calls would only be to other RoyalIQ users on the same cruise who have paid $7.95 for their phone.

Edited January 26, 2017 by clarea

[Klstaack]

I can answer most of these for you, as I was just on the Harmony a few weeks ago.

 

You do keep your phone on Airplane mode and simply use the wifi feature (even with the text option).

 

It does sync with your cruise planner calendar and will show all show and dining reservations that you have made, as well as any activities/excursions you pre-planned and purchased prior to your cruise (excursions outside of Royal Caribbean sponsored are not on the app for obvious reasons).

 

It will have your cruise compasses on there. I found that something would be updated on the app version of the compass, but somethings were not. Our aqua show that was canceled every night on our cruise until the last day would show up on the following day when it was rescheduled.

 

As far as scheduling and canceling things on the app, I personally found it a very useful tool. In fact, as soon as we boarded, I connected to the wifi right in the Promenade and was able to schedule dining within 5 minutes of being on board without having to go stand in line anywhere. I also was able to cancel dining reservations mid-week that we had and wanted to move around. I know that I have seen people report issues, but we didn't have the first problem with doing our dining reservations or cancellations on the app. Of course, we had traditional dining and not MTD, so we didn't do reservations for that on the App, we only did specialty dining reservations.

 

I would also like to add that you can view your onboard account to see what your balance is at anytime during your cruise. It is in real time, so if you go to a bar and order a drink (we had the drink packages) it will show up immediately on your app.

 

We downloaded the app about a week before our cruise, but it really didn't need to be downloaded that far in advance because there is nothing you can do on it until you board the ship. So, I would say download the day prior to your cruise and then when you board you can login and access it immediately!

 

Enjoy your cruise. I'm already cruise shopping for something in March for my birthday even though we have a cruise booked for December next year! LOL

 

Were you using one of the specialty dining packages when you made these reservations.

[rusty nut]

The Royal IQ app is great.............................when it works.

The problem is, on our voyage, it rarely worked.

There are Royal IQ stations located around the promenade so you don't have to have iOS to use it.

Edited January 26, 2017 by rusty nut