ncklhaus Posted November 5, 2017 #901 Share Posted November 5, 2017 We will be on Breakaway December 15th and we know that Anoop will not be there as concierge. :( We really felt like he took an interest in us and it was much more that just doing his job. Unfortunately for us he is going to the Escape. What we are really hoping for is that Sandy Boy is back at the Raw Bar. He's on vacation now and he put in to go back. AFAIK he hasn't been assigned a ship yet. Honestly, Sandy is a really big part of making our cruise amazing. He's been on our last few cruises and he's our vacation hero. We'd eat at the Raw Bar at least 3 times on a 7 day vacation and at Ocean Blue at least 2 times. That's 5 meals with Sandy in 7 days. He really needs to go back to Breakaway. Fingers crossed.;p Link to comment Share on other sites More sharing options...
sjnyc323 Posted November 5, 2017 Author #902 Share Posted November 5, 2017 Please let us know which ship. It could make a difference. [emoji4] Sent from my Nexus 5X using Tapatalk Currently he’s on the MS Davina Sent from my iPhone using Tapatalk Pro Link to comment Share on other sites More sharing options...
sjnyc323 Posted November 5, 2017 Author #903 Share Posted November 5, 2017 We will be on Breakaway December 15th and we know that Anoop will not be there as concierge. :( We really felt like he took an interest in us and it was much more that just doing his job. Unfortunately for us he is going to the Escape. What we are really hoping for is that Sandy Boy is back at the Raw Bar. He's on vacation now and he put in to go back. AFAIK he hasn't been assigned a ship yet. Honestly, Sandy is a really big part of making our cruise amazing. He's been on our last few cruises and he's our vacation hero. We'd eat at the Raw Bar at least 3 times on a 7 day vacation and at Ocean Blue at least 2 times. That's 5 meals with Sandy in 7 days. He really needs to go back to Breakaway. Fingers crossed.;p David Contreras is now concierge on Breakaway. You will love him. Sent from my iPhone using Tapatalk Pro Link to comment Share on other sites More sharing options...
Uniall Posted November 5, 2017 #904 Share Posted November 5, 2017 ... But the great news is that Yannis has returned to Sea but not with NCL. So for you people who mention you need a hug from Yannis book with MSC!!! Currently he’s on the MS Davina Sent from my iPhone using Tapatalk Pro If you want to visit Yannis, the good news is: MSC will honor your NCL Latitudes Loyalty level and book you at their commensurate level. MSC Loyalty Status Match Program Discover our cruises and we'll guarantee the benefits you are used to. We are excited to introduce our new and exclusive Status Match program dedicated to the frequent travelers like you! If you belong to a loyalty program of other travel brands (cruise lines and hotels), you will be able to join the MSC Voyagers Club for FREE and receive the matching status card, guaranteeing you a 5% discount on any booking PLUS similar benefit status*. Take advantage of our new program to discover the world of MSC Cruises, while enjoying all the benefits you are used to: • 5% discount for all sailings- anytime, anywhere • Free membership in the NEW MSC Voyagers Club • Save an extra 5%-15% off on select voyages departures • Top-tier Black Card members enjoy added benefits like: - Priority boarding and disembarkation - Complimentary Spumante with chocolate-dipped fruit - Late stateroom check out - A free one-hour thermal area session in the MSC Aurea Spa - An invitation to a private Black Card member party - And so much more In order to qualify for the Status Match program, you must apply no later than 7 days before your cruise start date. Applicants must allow up to 7 - 10 business days for status match request to be completed. MSC Voyager's Club Levels https://www.msccruisesusa.com/en-us/MSC-Voyagers-Club/Voyagers-Club.aspx Link to comment Share on other sites More sharing options...
jimsig Posted November 5, 2017 #905 Share Posted November 5, 2017 This thread is 43 pages! It should be bifurcated by Vessel. I don't have time to sift through 43 pages! With things changing so much in terms of staff there is no need to search through 43 pages from the beginning. You are always best to start with the most recent date and work back. Those that were on a particular ship at the beginning of the year are probably somewhere else now and info from March would be outdated and not really worth looking for/at. Link to comment Share on other sites More sharing options...
bmwman Posted November 6, 2017 #906 Share Posted November 6, 2017 (edited) Currently he’s on the MS Davina Sent from my iPhone using Tapatalk Pro But it will be very fluid. so I would be hesitant (but worth the risk) to guarantee this. Thanks Uniall for the information about MSC and matching the loyalty status. Interesting. Thing is if everyone starts to do it no longer becomes a loyalty scheme :). Any other line match NCL I know this forum is not quite the right place but it seems to me that. as I have proffered before the NCL. golden age has passed for us and it really was a golden age. It is now a big corporate S & P 500 and therefore passengers and crew are mere pawns in a profit making machine. do not think of it a family anymore. Whatever you think all they think is profit!! I know for some that will be sad but it is not perception but reality. Lets see who leaves in the next 12 months!!! I suspect (and I do not know) there will be some big surprises. Look at the last 6 months!! Edited November 6, 2017 by bmwman Link to comment Share on other sites More sharing options...
bmwman Posted November 6, 2017 #907 Share Posted November 6, 2017 If you want to visit Yannis, the good news is: MSC will honor your NCL Latitudes Loyalty level and book you at their commensurate level. MSC Loyalty Status Match Program Discover our cruises and we'll guarantee the benefits you are used to. We are excited to introduce our new and exclusive Status Match program dedicated to the frequent travelers like you! If you belong to a loyalty program of other travel brands (cruise lines and hotels), you will be able to join the MSC Voyagers Club for FREE and receive the matching status card, guaranteeing you a 5% discount on any booking PLUS similar benefit status*. Take advantage of our new program to discover the world of MSC Cruises, while enjoying all the benefits you are used to: • 5% discount for all sailings- anytime, anywhere • Free membership in the NEW MSC Voyagers Club • Save an extra 5%-15% off on select voyages departures • Top-tier Black Card members enjoy added benefits like: - Priority boarding and disembarkation - Complimentary Spumante with chocolate-dipped fruit - Late stateroom check out - A free one-hour thermal area session in the MSC Aurea Spa - An invitation to a private Black Card member party - And so much more In order to qualify for the Status Match program, you must apply no later than 7 days before your cruise start date. Applicants must allow up to 7 - 10 business days for status match request to be completed. MSC Voyager's Club Levels https://www.msccruisesusa.com/en-us/MSC-Voyagers-Club/Voyagers-Club.aspx Interesting as I said sir. But it is missing a few of NCL best benefits for PP No laundry. No free internet No complimentary wine in restaurant with free meal However Thermal spa added Late checkout - very useful especially with lots of European flights late in the day! Thanks Uniall once again for your very helpful information. Link to comment Share on other sites More sharing options...
jpcdds6 Posted November 6, 2017 #908 Share Posted November 6, 2017 It might be on here somewhere, but does anyone know the butler and concierge currently on the Pearl? Will be sailing out of NOLA on Dec. 4th in an aft suite. Link to comment Share on other sites More sharing options...
bmwman Posted November 6, 2017 #909 Share Posted November 6, 2017 It might be on here somewhere, but does anyone know the butler and concierge currently on the Pearl? Will be sailing out of NOLA on Dec. 4th in an aft suite. Hi why does it make a difference which cabin you are in. The butlers change around on a weekly basis so there is no chance (unless you know who is there and specifically request them) of knowing who your butler will be. As to the concierge - someone else out there may know the answer. Link to comment Share on other sites More sharing options...
HokiePoq Posted November 6, 2017 #910 Share Posted November 6, 2017 If you want to visit Yannis, the good news is: MSC will honor your NCL Latitudes Loyalty level and book you at their commensurate level. MSC Loyalty Status Match Program Discover our cruises and we'll guarantee the benefits you are used to. We are excited to introduce our new and exclusive Status Match program dedicated to the frequent travelers like you! If you belong to a loyalty program of other travel brands (cruise lines and hotels), you will be able to join the MSC Voyagers Club for FREE and receive the matching status card, guaranteeing you a 5% discount on any booking PLUS similar benefit status*. Take advantage of our new program to discover the world of MSC Cruises, while enjoying all the benefits you are used to: • 5% discount for all sailings- anytime, anywhere • Free membership in the NEW MSC Voyagers Club • Save an extra 5%-15% off on select voyages departures • Top-tier Black Card members enjoy added benefits like: - Priority boarding and disembarkation - Complimentary Spumante with chocolate-dipped fruit - Late stateroom check out - A free one-hour thermal area session in the MSC Aurea Spa - An invitation to a private Black Card member party - And so much more In order to qualify for the Status Match program, you must apply no later than 7 days before your cruise start date. Applicants must allow up to 7 - 10 business days for status match request to be completed. MSC Voyager's Club Levels https://www.msccruisesusa.com/en-us/MSC-Voyagers-Club/Voyagers-Club.aspx Wow! I didn't know this and will put MSC in the mix when considering booking a cruise next time. Thanks for the info! Link to comment Share on other sites More sharing options...
Uniall Posted November 6, 2017 #911 Share Posted November 6, 2017 Hi why does it make a difference which cabin you are in. The butlers change around on a weekly basis so there is no chance (unless you know who is there and specifically request them) of knowing who your butler will be. As to the concierge - someone else out there may know the answer. You are right on target. If a favorite butler is aboard, I will ask he be assigned to me. They are assigned to a deck on either port or starboard. (It used to be a deck either forward or aft) This is usually approved as long as his current assignment is on the next deck (above or below). If I'm doing a back to back to back, they'll OK the assignment for the following sailing(s). As for Concierges, many times I make my bookings of a ship or itinerary around the Hotel Director and or Concierge roster. Link to comment Share on other sites More sharing options...
Uniall Posted November 6, 2017 #912 Share Posted November 6, 2017 Wow! I didn't know this and will put MSC in the mix when considering booking a cruise next time. Thanks for the info! I'm delighted I could be of help and you can use the information. :D I post such info based upon an old Irish adage: "There are no strangers, just friends I've not yet met." :halo: Once in a while such posts offend someone and I write it off with another Irish adage: "For friends, no apology is necessary. For enemies, no apology is good enough." :evilsmile: Link to comment Share on other sites More sharing options...
jpcdds6 Posted November 6, 2017 #913 Share Posted November 6, 2017 Hi why does it make a difference which cabin you are in. The butlers change around on a weekly basis so there is no chance (unless you know who is there and specifically request them) of knowing who your butler will be. As to the concierge - someone else out there may know the answer. Was hoping more for the concierge's name, but wanted to see if I recognized the butlers as well. Link to comment Share on other sites More sharing options...
ashleysj Posted November 6, 2017 #914 Share Posted November 6, 2017 If you want to visit Yannis, the good news is: MSC will honor your NCL Latitudes Loyalty level and book you at their commensurate level. MSC Loyalty Status Match Program Discover our cruises and we'll guarantee the benefits you are used to. We are excited to introduce our new and exclusive Status Match program dedicated to the frequent travelers like you! If you belong to a loyalty program of other travel brands (cruise lines and hotels), you will be able to join the MSC Voyagers Club for FREE and receive the matching status card, guaranteeing you a 5% discount on any booking PLUS similar benefit status*. Take advantage of our new program to discover the world of MSC Cruises, while enjoying all the benefits you are used to: • 5% discount for all sailings- anytime, anywhere • Free membership in the NEW MSC Voyagers Club • Save an extra 5%-15% off on select voyages departures • Top-tier Black Card members enjoy added benefits like: - Priority boarding and disembarkation - Complimentary Spumante with chocolate-dipped fruit - Late stateroom check out - A free one-hour thermal area session in the MSC Aurea Spa - An invitation to a private Black Card member party - And so much more In order to qualify for the Status Match program, you must apply no later than 7 days before your cruise start date. Applicants must allow up to 7 - 10 business days for status match request to be completed. MSC Voyager's Club Levels https://www.msccruisesusa.com/en-us/MSC-Voyagers-Club/Voyagers-Club.aspx I read in the fine print that MSC will match perks only one time. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Uniall Posted November 6, 2017 #915 Share Posted November 6, 2017 I read in the fine print that MSC will match perks only one time. Sent from my iPhone using Forums MSC agents inform me the fine print only allows you to REGISTER your status once. Afterwards, you raise your MSC levels only by MSC sailings. But you don't drop down after one cruise. I needed to know if I should wait till May when I go NCL Ambassador or REGISTER now as Platinum Plus. MSC's highest level is BLACK and correlates with Platinum Plus. So I don't need to wait till May. Link to comment Share on other sites More sharing options...
spidybabe Posted November 6, 2017 #916 Share Posted November 6, 2017 We did the loyalty match from NCL platinum to MSC black card, and received more benefits from MSC than we usually do from NCL. Casino comp thru URCOMPED and free = free. No charges like NCL has. 22 NCL cruises, and we are very very happy we tried MSC, as it is a great line. Safe sailing Link to comment Share on other sites More sharing options...
bmwman Posted November 6, 2017 #917 Share Posted November 6, 2017 MSC agents inform me the fine print only allows you to REGISTER your status once. Afterwards, you raise your MSC levels only by MSC sailings. But you don't drop down after one cruise. I needed to know if I should wait till May when I go NCL Ambassador or REGISTER now as Platinum Plus. MSC's highest level is BLACK and correlates with Platinum Plus. So I don't need to wait till May. Absolutely - Its in the mix now. We too will book a cruise (or avoid) around HD schedules. Link to comment Share on other sites More sharing options...
RedF Posted November 6, 2017 #918 Share Posted November 6, 2017 Was hoping more for the concierge's name, but wanted to see if I recognized the butlers as well. On the Pearl two weeks ago, the concierge was Yahira. She was fantastic. She Made all the reservations, etc that we asked her to and she followed up on many of them to make sure that everything met our expectations. Our butler was Richard and he was also great. He checked in with us regularly and again all of our requests were met with a smile. We had him serve several meals in the suite. After shore excursions he would have our lunch ready to be served. The other butler in the haven area was JonJon. While he was not our butler, I know he would be great. He was just recently promoted to butler. We had previously met him when he was the valet in the haven and he was exceptional. This staff make the two week cruise and amazing experience. We hope to meet Yahira, Richard and JonJon on future cruises. Link to comment Share on other sites More sharing options...
bmwman Posted November 7, 2017 #919 Share Posted November 7, 2017 On the Pearl two weeks ago, the concierge was Yahira. She was fantastic. She Made all the reservations, etc that we asked her to and she followed up on many of them to make sure that everything met our expectations. Our butler was Richard and he was also great. He checked in with us regularly and again all of our requests were met with a smile. We had him serve several meals in the suite. After shore excursions he would have our lunch ready to be served. The other butler in the haven area was JonJon. While he was not our butler, I know he would be great. He was just recently promoted to butler. We had previously met him when he was the valet in the haven and he was exceptional. This staff make the two week cruise and amazing experience. We hope to meet Yahira, Richard and JonJon on future cruises. We met Yahira on the Spirit in 2013 and we thought she was excellent then. She trained under David Contreras so she told us and therefore that explains how good she was. She had a great tutor. hope to meet her again sometime. Link to comment Share on other sites More sharing options...
Soaperstar Posted November 8, 2017 #920 Share Posted November 8, 2017 Another great concierge for us is Carlos....he has many great stories to share... Carlos is the best! Very sad when he left the Gem. Link to comment Share on other sites More sharing options...
source Posted November 11, 2017 #921 Share Posted November 11, 2017 JADE (as of Oct.6-16 sailing) Captain..Kim Karlsson HD...Mirsad Bucuk F&B Vesna Campos Cruise Director Paquito Fuchs Exec.Housekeeper Nicolas Christopher Exec Chef Orwill Saldanha Restaurant Manager Sanjin Sacis Bev Manager Timea Bartha Guest Services Humberto Abarca Group Services Halina Dudarha Concierge Cholette Hayag Any updates regarding HD and Concierge as we approach the Holidays? Anyone going on vacation? Thanks! Link to comment Share on other sites More sharing options...
SolidGoldCruiser Posted November 11, 2017 #922 Share Posted November 11, 2017 Hello. Does anyone know what ship Concierge John D'Souza will be on in February? Link to comment Share on other sites More sharing options...
knitlady037 Posted November 12, 2017 #923 Share Posted November 12, 2017 Hello. Does anyone know what ship Concierge John D'Souza will be on in February? He is on the Sky now. May be close to his vacation again in February. Link to comment Share on other sites More sharing options...
Cruzn Bills Fan Posted November 12, 2017 #924 Share Posted November 12, 2017 Anyone on Dawn...can you please list the officers/concierge while she's sailing out of San Juan? Thanks! Link to comment Share on other sites More sharing options...
Travel Junkie Judy Posted November 12, 2017 #925 Share Posted November 12, 2017 Ok has any one ever had Bruno as Concierge. How is he? Heard very mixed reports. I love Bruno! He has always been friendly and helpful for us. Link to comment Share on other sites More sharing options...
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