Who do I send compliment letter to

[dolfndreams]

I had a sister have a heart attack last January on a cruise and had a exceptional lady in guest services who has stayed on top of taking care of us both during the crisis getting home from Dominica, clean up afterwards and to forwarding last January cruise credit we hadn't used to this cruise in February which actually she noticed since I was too upset at the time.

 

I would really like to send a commendation letter to Carnival but not sure where to send it.

 

Does anyone have a contact address.Glanced through web site but didn't see anything specific I could use.

 

Thanks

Nannette

[pe4all]

Here you go! Address it to "Guest Services."

 

Carnival Cruise Line

3655 NW 87th Avenue

Miami, FL 33178

[dolfndreams]

Thanks so much:)

[Shaded Lady]

Nice to see a post praising instead of trashing! I hope your sister is fully recovered. Enjoy your cruise!

[alias47]

As an additional way, you can post on John Heald's (senior cruise director of Carnival) facebook below (link below): https://www.facebook.com/JohnHeald/

 

You will also usually get a feedback form within a week or two after the cruise with a section to comment on the any crew you want to recognize.

[dolfndreams]

Thanks everyone and yes my sister is doing well. Had stents (and new ones just last week) but the major heart damage seemed improved on this last visit for stents and she is well.

 

I'll check on Heald also I hadn't thought of that but our Guest services help definitely deserves it.

[CARNIVALCRUISE3]

So glad that your sister is doing better. Also write on Carnival's Facebook page. They respond right away.