Norwegian Upgrade Advantage (Bid on an upgrade)

[nickh1989]

Hi all,

 

This is the first thread I've posted.

 

I wanted to start a resource for people to find information on this program. I've looked at all of the threads on this site, and, there's really not much information present. I believe this is due to the fact that it's still a pilot project and just got the green light to go fleet wide.

 

Questions/topics I'd like to discuss:

 

- How much did you bid?

- Was it accepted?

- When was it accepted?

- When should you increase your bid?

- I've heard they typically wait until the week before sailing on many bids to approve it. Would it be worth it to wait until the week before sailing and then up the bid?

- And anything else you would like to add.

 

Thanks :)

[Montanagirlalways]

There really is a wealth of information on this topic. Many different experiences. Not one straight answer for all your questions. I have had both a bidding offer on the escape and upgrade offer on the dawn. Too many variables. Bottom line is I paid more but got more. So it's up to each person. All passengers should check email and junk mail. Good luck

[nickh1989]

There really is a wealth of information on this topic. Many different experiences. Not one straight answer for all your questions. I have had both a bidding offer on the escape and upgrade offer on the dawn. Too many variables. Bottom line is I paid more but got more. So it's up to each person. All passengers should check email and junk mail. Good luck

 

There is SOME information, but I wouldn't say a wealth. Several forums but mostly information of the program and the policy etc... not much on when people get noticed, what they paid and when the put in the bid.

 

I want to be able to better strategize on this and I'm sure there have been a ton of people that can provide input.

[NUPDCOP]

I hate to sound like a nerd about this but the best bid or offer is one that you can live with and pay for the very next day. We track on a word.doc the cabin prices that we can afford.. and for fun the obvious one that we can not :eek: I have been contacted a few times for the upsell and refer back to it each time and found that depending on the time that a person books and logs that price and then watches and logs prices - it really might not be the best deal over all. But then again - it's in the eyes of the bidder.

[nickh1989]

I hate to sound like a nerd about this but the best bid or offer is one that you can live with and pay for the very next day. We track on a word.doc the cabin prices that we can afford.. and for fun the obvious one that we can not :eek: I have been contacted a few times for the upsell and refer back to it each time and found that depending on the time that a person books and logs that price and then watches and logs prices - it really might not be the best deal over all. But then again - it's in the eyes of the bidder.

 

Thank you for your response! I actually found this pretty useful. I've put in a bid and sail on Feb 5th but have not heard back. We put in the bid a while ago though and it was barely into the "fair" section on the meter.

[Imalismom]

Is bidding done on all ships now?

[Postman1963]

I am a long time NCL cruiser. What is bidding and how do I get in the game?

 

AJ

[Manatee Mom]

I've seen info on this but not how to actually find the page to where you can place the bid....please help

 

I've very interested in seeing how this works

 

Thanks

[cruiseguys2009]

Here are the new rules for the Upgrade Advantage Program as outline by NCL:

 

 

Upgrade Advantage Program Terms and Conditions

 

 

 

1. The following terms and conditions ("Terms and Conditions") apply to all offers (each an “Offer” or a “Bid”) made by you (“Guest”, “you”, “passenger”) to NCL Corporation Ltd. (“Norwegian Cruise Line”, “we”, “us”) for an opportunity to upgrade from the class of service that was originally purchased for travel with Norwegian Cruise Line to a higher class of service (“Upgrade”). This Upgrade program gives you a chance to place an Offer on an opportunity to upgrade from the class of service already purchased. Your Offer is not final and binding unless and until Norwegian Cruise Line officially accepts it.

 

2. You must be at least twenty one (21) years of age and able to enter into binding contracts. You shall be deemed to have the authority to act on behalf of and to bind the person or persons named or included on the Offer to these Terms and Conditions. Upgrade Offers are only valid for cabins that have already been purchased, either by you or someone on whose behalf you are bidding for the Upgrade.

 

3. First, as a prerequisite to the ability to make an Offer, you must receive an invitation (“Invitation”) from Norwegian Cruise Line. Sending an Invitation to anyone and at any time is entirely within Norwegian Cruise Line’s sole discretion.

 

4. Upon receipt of an Invitation, you may submit a Bid on up to two categories higher than your current class of service category for the original itinerary booked.

 

5. Norwegian Cruise Line may accept your Bid any time before the sail date. In the event Norwegian Cruise Line accepts your Offer, your credit card will be charged the full amount immediately upon acceptance. The total amount that you must pay to us will be disclosed to you prior to your submission of your Offer.

 

6. Once your Bid is accepted, the upgrade amount paid is final and non-refundable.

 

7. If you make a change to your itinerary after your Bid has been accepted, your Bid will be cancelled, will not be transferred to your new itinerary and the upgrade amount paid is non-refundable.

 

8. If your reservation includes multiple passengers (between 2 and 9 passengers), the purchase price you accept will be per passenger but only for the first and second passenger on the reservation.

 

9. If your reservation includes only one person, the guest will be charged based on double occupancy.

 

10. Norwegian Cruise Line reserves the right, in its sole discretion, to decide whether or not to accept your Offer, and it makes no representation that any Guest will be upgraded regardless of whether or not cabins are available in the category for which an Offer is being made.

 

11. If you purchase an Upgrade, the conditions of your original cruise reservation will remain in effect following the Upgrade. This includes conditions pertaining to cancellation, penalties, and changes.

 

12. If you have purchased Norwegian Cruise Line’s Travel Protection on your current booking, you will be automatically charged to cover the Upgrade cost. For more information please visit https://www.ncl.com/freestyle-cruise/booksafe#pricing

 

13. The Upgrade does not include any additional promotions. If you purchase an Upgrade, Norwegian Cruise Line cannot guarantee a specific cabin number assignment within the upgraded category. Your cabin number will depend on space availability. You may revise or cancel your Offer through the hyperlink on the offer email before 48 hours of your departure, provided that your Offer has not already been accepted by Norwegian Cruise Line and provided your credit card has not been charged. However, if your Offer is accepted before you cancel or amend your Offer, you are legally bound to complete payment for the price stated in your original Offer.

 

14. If you are currently in a ‘Spa’ cabin and submit an Offer to upgrade to a higher category, we cannot guarantee that you will be assigned to another ‘Spa’ cabin within the upgraded category. If your Offer is accepted and you do not get assigned to another ‘Spa’ cabin, you will be forfeiting the complimentary access to the Spa.

 

15. If your Bid is not accepted, you will travel in the category you originally purchased. The charge on your credit card may appear in the name of “NCL Reservations USD” / “NCL Reservations XX (currency)” / “Norwegian Cruise Line”. You agree that you cannot challenge or dispute a charge because the name appearing on the credit card statement is “NCL Reservations USD” / “NCL Reservations XX (currency)” / “Norwegian Cruise Line”.

 

16. By purchasing this Upgrade, the passenger accepts all terms and conditions of the Upgrade Program.

 

17. Norwegian Cruise Line reserves the right to modify and otherwise change these Terms and Conditions at its own discretion. Except as provided for in the immediately preceding sentence, no amendment, modification or waiver to these Terms and Conditions shall be binding on Norwegian Cruise Line unless made in writing and signed by an authorized officer of Norwegian Cruise Line.

 

https://www.ncl.com/content/upgrade-advantage-terms

Edited January 29, 2017 by cruiseguys2009

[tiger-91]

What does the "charge" part of this mean?

 

15. If your Bid is not accepted, you will travel in the category you originally purchased. The charge on your credit card may appear in the name of “NCL Reservations USD” / “NCL Reservations XX (currency)” / “Norwegian Cruise Line”. You agree that you cannot challenge or dispute a charge because the name appearing on the credit card statement is “NCL Reservations USD” / “NCL Reservations XX (currency)” / “Norwegian Cruise Line”.

 

If your bid isn't accepted, what would the charge be? Surely they're not talking about your normal down and final payments.

[tiger-91]

Does 9. If your reservation includes only one person, the guest will be charged based on double occupancy. mean that if I bid $300, I'll actually pay $600? why don't they just make me bid $600 to win??? Why not just say "charged twice your bid"?

[cruiseguys2009]

#15: If your bid is accepted, then the charge goes thru automatically as I have read that on the other "Upgrade" thread that others have experienced. I know it is a little confusing and they should have separated that.

[cruiseguys2009]

#9: It seems to me that if you are a single and subject to single supplement, then yes, if you bid $300 on the upgrade meter, then you will be charged $600. The upgrade meter, according to what I have read and seen on the other thread is per person bidding.