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If you cruised on the Victory last week (pertaining to the man overboard) PLEASE READ

Taylorcast

By Taylorcast,
in Carnival Cruise Lines

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Taylorcast

Taylorcast

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I'm sorry, I know this is a duplicate thread and there are others that posted their own threads before me, but I am getting fed up with the complaints and gotta vent.

 

If you read the cruise contract on carnival.com, you will see that no port is guaranteed. They often have to cancel or switch the order of ports of call due to bad weather, rough seas, etc. Carnival is only required to reimburse guests the port fees for that port and the cost of any excursions booked through Carnival. Nothing else- that's what travel insurance is for. You are not entitled to anything beyond that. The fact that carnival offered 20% off a future cruise for all guests on that sailing of the Victory just proves that they will go above and beyond to retain their guests....it was extremely generous on their part.

 

The situation of the man overboard is very unfortunate, and for whatever reason, it happened. Carnival is required by law to be under the direction of the U.S. Coast Guard in this situation and was required to stay and aid in the search until released by the Coast Guard. If you have an issue with it, I suggest you contact your local congressperson and request that they submit a bill to amend maritime laws. I'm sure when you explain why you are requesting this change, they will promptly laugh at you and insist what a selfish person you are....

 

Bottom line, this was all out of Carnivals control and they have gone above and beyond in response to it. Take them up on the 20% (you will likely not get that big of a discount ever again, unless you are a big casino gambler), and hope it doesn't happen again on your next cruise.

 

I am tired of people thinking they are entitled to anything. You can have your opinion of what went wrong, but there is no need to copy and paste, word for word, your complaint on every cruise related website and page. (You know who you are) John Heald's fb, Carnival Cruise line fb, shipmate app, here. Your insensitivity and unwillingness to be thankful for what you are being offered has been noted, we (other loyal Carnival cruisers) would greatly appreciate it if you would hold up your promise and not cruise with Carnival again so we can enjoy our vacation without being subject to your negativity. On top of that, any one of us will gladly take the 20% off you are being offered.

 

Have a great day. Please don't book your next cruise with me :)

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Taylorcast

Taylorcast

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LOL, even "land" vacations have their problems. NO GUARANTEES in LIFE.

True. But youre not on a motorized hotel that has to move and is subject to things out of their control (like the weather). I want to know if these people would dare to demand a refund if they booked an all-inclusive resort somewhere and it rained their entire vacation....

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kctwinmommy Great Review Rare

kctwinmommy

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I wonder what ever happened to the group of people who had that group page on that "other site," where they were making all sorts of demands! I completely agree with you though. On our cruise in 2015, we had to be rerouted from St. Thomas to Dominican Republic. At that time Amber Cove had just started accepting ships, but wasn't even fully done, so many things weren't open. I know there was a couple on board who was supposed to get married in St. Thomas, and most (or all) of their guests had flown in there to attend it! I thought that was an odd thing to do, and obviously, they missed that port and getting married there. No idea what ended up happening though. We were rerouted due a to tropical storm.

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Taylorcast

Taylorcast

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I wonder what ever happened to the group of people who had that group page on that "other site," where they were making all sorts of demands! I completely agree with you though. On our cruise in 2015, we had to be rerouted from St. Thomas to Dominican Republic. At that time Amber Cove had just started accepting ships, but wasn't even fully done, so many things weren't open. I know there was a couple on board who was supposed to get married in St. Thomas, and most (or all) of their guests had flown in there to attend it! I thought that was an odd thing to do, and obviously, they missed that port and getting married there. No idea what ended up happening though. We were rerouted due a to tropical storm.

Dont look at the comments to the article about it on the cruiselawnews.com site, they are creating a petition to carnival to get 50% refund back for everyone who was on board. Some guy also posted that he feels it should be reimbursed by the estate of the guy who passed away or by the ******** account that was put together to help with funeral costs

 

IMHO, this:

1. Is even more ridiculous and insensitive than just complaining and demanding a refund from carnival and

2. What 23 year old has that kind of money? Unless he had travel insurance (which, if it is ruled a suicide, will likely not be covered as an accidental death), the family is going to have enough trouble scraping together funeral costs and paying off any debts and loans, credit cards etc.

 

If anything, they should get off their high horse, put themselves in Brandon's family's shoes, and donate to the cause rather than demand payment from them

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Taylorcast

Taylorcast

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I wonder what ever happened to the group of people who had that group page on that "other site," where they were making all sorts of demands! I completely agree with you though. On our cruise in 2015, we had to be rerouted from St. Thomas to Dominican Republic. At that time Amber Cove had just started accepting ships, but wasn't even fully done, so many things weren't open. I know there was a couple on board who was supposed to get married in St. Thomas, and most (or all) of their guests had flown in there to attend it! I thought that was an odd thing to do, and obviously, they missed that port and getting married there. No idea what ended up happening though. We were rerouted due a to tropical storm.

Also, i was on the Sensation in 2005 the week before Hurricane Katrina hit NOLA (we sailed out of NOLA). They had to switch the order of ports due to the predicted path of Katrina.

 

We were supposed to stay in NOLA for 2 days after, needless to say, had to evacuate the city.

 

My dad is extremely picky about having a direct flight vs. a layover, and having us all sit together. So instead of flying out of NOLA to NY with a layover in Dallas ft worth, he chose to rent a car and drive us 14 hrs for a direct flight from nashville to ny

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Elaine5715

Elaine5715

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True. But youre not on a motorized hotel that has to move and is subject to things out of their control (like the weather). I want to know if these people would dare to demand a refund if they booked an all-inclusive resort somewhere and it rained their entire vacation....

You bet they do...been at WDW in August when people were complaining it was hot and it rained...in Florida.. and they wanted a refund..

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Taylorcast

Taylorcast

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You bet they do...been at WDW in August when people were complaining it was hot and it rained...in Florida.. and they wanted a refund..

Geez louise. These people.

 

Im almost to the point where i will suggest to every major vacation destination, cruise line, etc. to require personality testing of all future guests. If they fall in the "pessimistic/most likely to complain" category or the "im entitled to what i want, when i want it, and if you dont give me what i want, i will sue you" category will be banned from vacationing there

 

Of course, do i now fall into the complainers category, because i am complaining about the people complaining? [emoji13]

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Thorncroft

Thorncroft

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Geez louise. These people.

 

Im almost to the point where i will suggest to every major vacation destination, cruise line, etc. to require personality testing of all future guests. If they fall in the "pessimistic/most likely to complain" category or the "im entitled to what i want, when i want it, and if you dont give me what i want, i will sue you" category will be banned from vacationing there

 

Of course, do i now fall into the complainers category, because i am complaining about the people complaining? [emoji13]

 

Sounds whiny and entitled. ;p

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kctwinmommy Great Review Rare

kctwinmommy

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Dont look at the comments to the article about it on the cruiselawnews.com site, they are creating a petition to carnival to get 50% refund back for everyone who was on board. Some guy also posted that he feels it should be reimbursed by the estate of the guy who passed away or by the ******** account that was put together to help with funeral costs

 

IMHO, this:

1. Is even more ridiculous and insensitive than just complaining and demanding a refund from carnival and

2. What 23 year old has that kind of money? Unless he had travel insurance (which, if it is ruled a suicide, will likely not be covered as an accidental death), the family is going to have enough trouble scraping together funeral costs and paying off any debts and loans, credit cards etc.

 

If anything, they should get off their high horse, put themselves in Brandon's family's shoes, and donate to the cause rather than demand payment from them

 

 

Wow! You warned me, but I had to look! These people are just crazy, IMO. What if the port had to be cancelled for a storm? What if they had to skip a port because of a dangerous situation in that country? Both of those things happened to us. Did we complain? No!! We enjoyed our cruise. Personally, I wouldn't purposely take a short cruise to begin with (just because of something like this), but no matter what, it can happen, it does happen, and you move on!!

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Je Souhaite

Je Souhaite

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I'm sorry, I know this is a duplicate thread and there are others that posted their own threads before me, but I am getting fed up with the complaints and gotta vent.

 

If you read the cruise contract on carnival.com, you will see that no port is guaranteed. They often have to cancel or switch the order of ports of call due to bad weather, rough seas, etc. Carnival is only required to reimburse guests the port fees for that port and the cost of any excursions booked through Carnival. Nothing else- that's what travel insurance is for. You are not entitled to anything beyond that. The fact that carnival offered 20% off a future cruise for all guests on that sailing of the Victory just proves that they will go above and beyond to retain their guests....it was extremely generous on their part.

 

The situation of the man overboard is very unfortunate, and for whatever reason, it happened. Carnival is required by law to be under the direction of the U.S. Coast Guard in this situation and was required to stay and aid in the search until released by the Coast Guard. If you have an issue with it, I suggest you contact your local congressperson and request that they submit a bill to amend maritime laws. I'm sure when you explain why you are requesting this change, they will promptly laugh at you and insist what a selfish person you are....

 

Bottom line, this was all out of Carnivals control and they have gone above and beyond in response to it. Take them up on the 20% (you will likely not get that big of a discount ever again, unless you are a big casino gambler), and hope it doesn't happen again on your next cruise.

 

I am tired of people thinking they are entitled to anything. You can have your opinion of what went wrong, but there is no need to copy and paste, word for word, your complaint on every cruise related website and page. (You know who you are) John Heald's fb, Carnival Cruise line fb, shipmate app, here. Your insensitivity and unwillingness to be thankful for what you are being offered has been noted, we (other loyal Carnival cruisers) would greatly appreciate it if you would hold up your promise and not cruise with Carnival again so we can enjoy our vacation without being subject to your negativity. On top of that, any one of us will gladly take the 20% off you are being offered.

 

Have a great day. Please don't book your next cruise with me :)

 

Not sure why I opened this, as I have no pony in this show, but even though you may be right in what a company should would could give to satisfy an angry group of travelers, I think back to one time all I did was express dissatisfaction at the fact that during my cruise, a lounge I like to frequent was closed the entire cruise.

 

They offered me 30% off my next cruise.

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