Hotel Cervantes

[buckeyedonna]

Has anyone stayed at the Hotel Cervantes in Old San Juan post-hurricane? We have a reservation for January 5, which has been confirmed by Booking.com. However, we are unable to communicate with the hotel. Emails have not been answered, and their phone is not working. Booking.com tells us the hotel is open for business, but we're not so sure. I have not seen it on any lists of open/closed hotels. Possible because it is quite small. Any useful information would be greatly appreciated!

[njhorseman]

Further down on this board there's a brief thread saying the hotel was closed, under renovation, and would be reopening on an unspecified date in the future. The last post on the thread was made on November 16, so that information is almost a month old. It's quite possible, in fact probably likely since you can't phone them or get an email response, that the hotel is still closed. Here's a link to the thread:

 

https://boards.cruisecritic.com/showthread.php?t=2562508