Reputable Tour Services in Puerto Madryn

[A Knitter]

Hi. Can anyone recommended another tour service other than Whalespatagonia. Thanks

[roberts2005]

What's wrong with Whalespatagonia?

[A Knitter]

They have requested our passport numbers ahead of time before they will make a reservation. I have a problem with that and have not experienced this beforehand. Thanks. Maria

[mike35]

Our tour guides in St. Petersburg, Russia, and Beijing also requested them - I don't feel it's any big deal - they don't have our picture or other info - I look at it the same as I would providing a credit card number in order to secure a reservation. Different strokes, I guess...

 

Mike

[Host CMLA]

They have requested our passport numbers ahead of time before they will make a reservation. I have a problem with that and have not experienced this beforehand. Thanks. Maria

This is quite common however if you aren't comfortable giving that information, then you shouldn't.

[A Knitter]

thanks for the feedback. I just thought it was unusual request.

[Suzy Q]

Interesting. We are using Whales Patagonia and they have asked for only our names and shp info.

SQ

[A Knitter]

I find that interesting too. They usually ask for name, ship and date of arrival in port. That struck me a little funny. Thanks for the response. Maria

[Hebe]

We are going use them also and they did require passport numbers of all people. I agree that we had to provide this information before it other ports.

[hotzim]

Dear Knitter,

I have been working with a travel agent that I thought was reputable and not only did they ask for my passport number, they wanted payment of 80% of the quoted price via credit card, then they wanted to meet me when I got to Buenos Aires and have me pay the remaining 20% in cash at which time they would hand over my intra Argentine airline tickets and hotel confirmation. That really didn't make me comfortable. I suspect that he is collecting 20% commission in cash and that struck me as a pretty hefty commission. I guess I am used to the US where the vendor usually pays the fee not the customer. Has anyone else run into this?

[dileep]

Interesting. We are using Whales Patagonia and they have asked for only our names and shp info.

SQ

 

They asked for our passport numbers to expedite the disembarkation process. They quoted me a low price accidentally a few months ago, but are going to honor it.

[Suzy Q]

dileep-- they quoted you a low price months ago? This is very odd. I had an excellent price quoted from them many months ago and I confirmed it at least four times. Today they have doubled my price and are asking for passport info. They said the earlier quote was "a mistake". What can I do? I'm feeling a little nervous about this outfit now.:(

[Suzy Q]

I have emailed Whales Patagonia reminding them of their earlier confimred x price. I have asked them to honor this. I have also begun the search for another tour operator as back up information. This is a little rattling since I've had this nailed down for months. Or thought I did.

 

SQ