Viktoria Posted July 23, 2018 #1 Share Posted July 23, 2018 Have read terrible reviews about this ship and the staff. Has anyone recently toured thru Portugal on this ship? We leave Aug 1 and after reading the reviews, I am worried. This is our 3rd Uniworld cruise and I expected the same kind of service. Link to comment Share on other sites More sharing options...
philw1776 Posted July 23, 2018 #2 Share Posted July 23, 2018 Just cruised on that ship this June. I can't imagine any substantive criticism. Staff was great. Terrific cruise. Everyone onboard was having a great time. Heard zero complaints. Great river (pretty) and a great country. The ship itself is smaller than standard big river Uniworld ships. Everyone's ships must be smaller on the Douro. This leads to my only criticism: there is only one public bathroom. Departure day it's a problem. Nothing they can do with limited space but I suggest they leave the closest 2 staterooms open for guests on departure day morning and clean them last. My opinion may not count because I like Viking river ships. :) Link to comment Share on other sites More sharing options...
Viktoria Posted July 23, 2018 Author #3 Share Posted July 23, 2018 Your opinion does count! I feel better now. Nothing wrong with Viking. Our friends use them all the time. I just prefer Uniworld. Thanks Link to comment Share on other sites More sharing options...
fred111 Posted July 24, 2018 #4 Share Posted July 24, 2018 My wife and I were on this cruise and really liked it. Staff and ship were great. Absolutely no complaints and never heard any from other passengers. If we didn't have so many other places we want to see I would not hesitate to take this trip again. Link to comment Share on other sites More sharing options...
cole Posted July 24, 2018 #5 Share Posted July 24, 2018 Have read terrible reviews about this ship and the staff. Has anyone recently toured thru Portugal on this ship? We leave Aug 1 and after reading the reviews, I am worried. This is our 3rd Uniworld cruise and I expected the same kind of service. We did this cruise with Uniworld a couple of years ago and loved it. The difference between this cruise and other Uniworld cruises is that the ship is owned by a Portugal company and the staff are all Portuguese except maybe the concierge and director (I think that is what they are called), but the staff was great. So proud of their country and eager to please. Be ready for an abundance of delicious Port! Betting that you will love your time on the Douro. By the way, we are returning this October with another company, which we chose due to their offering a Harvest Themed cruise and a pre-cruise stay in Madrid. Cole Link to comment Share on other sites More sharing options...
Viktoria Posted July 24, 2018 Author #6 Share Posted July 24, 2018 Thanks for all your comments. I feel okay now and am old enough to know that some people find fault with everything! Link to comment Share on other sites More sharing options...
philw1776 Posted July 24, 2018 #7 Share Posted July 24, 2018 Our cruise on Uniworld's Queen Isabel a few weeks ago in June Link to comment Share on other sites More sharing options...
Viktoria Posted July 25, 2018 Author #8 Share Posted July 25, 2018 Thanks, cool cruiser for the wonderful pictures. Looks like you had a great time. The room looks great!:D Link to comment Share on other sites More sharing options...
philw1776 Posted July 25, 2018 #9 Share Posted July 25, 2018 Thanks, cool cruiser for the wonderful pictures. Looks like you had a great time. The room looks great!:D I went and found the bad reviews you mentioned earlier. Inexplicable to me. Fortunately nothing like that happened on our cruise. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Rare Roz Posted July 25, 2018 #10 Share Posted July 25, 2018 Right now one operator owns all the Douro riverboats, so you're dealing with a monopoly. My understanding is that it's all going to change next year, and Uniworld will have its own ship(s) in Portugal. Roz Link to comment Share on other sites More sharing options...
Viktoria Posted July 25, 2018 Author #11 Share Posted July 25, 2018 Cool cruiser, now you can understand why I was so upset. Once again thanks for your input. Link to comment Share on other sites More sharing options...
rubinstein2r Posted September 13, 2018 #12 Share Posted September 13, 2018 Our cruise on Uniworld's Queen Isabel a few weeks ago in June I love your photos and love your lavender sun hat! Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
philw1776 Posted September 14, 2018 #13 Share Posted September 14, 2018 Eager to find out how Viktoria's cruise went. Link to comment Share on other sites More sharing options...
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