ilovethesparkles Posted August 9, 2018 #1 Share Posted August 9, 2018 We just accepted an offer to upgrade to a spa balcony on deck 14 of the Vista from a deck 6 regular balcony. We are very excited! Someone just told me that some people have gotten the upgrade and then later found out that it did not include the normal benefits that are offered for spa rooms (like the thermal suite use). My question is have any of you encountered this before?? I have contacted my PVP, but he can be slow getting back to me sometimes. Link to comment Share on other sites More sharing options...
CalaDragonflyLady Posted August 9, 2018 #2 Share Posted August 9, 2018 I've never heard that, doesn't make sense, otherwise, why change? I would just call Carnival and ask, I don't have the patience to wait for a specific person to call me back. Link to comment Share on other sites More sharing options...
ilovethesparkles Posted August 9, 2018 Author #3 Share Posted August 9, 2018 Yeah, that is what I was thinking too. I've never heard that, doesn't make sense, otherwise, why change? I would just call Carnival and ask, I don't have the patience to wait for a specific person to call me back. Link to comment Share on other sites More sharing options...
disneylover89 Posted August 9, 2018 #4 Share Posted August 9, 2018 The only time I heard that is when people got free cruises from playing in the casino. Link to comment Share on other sites More sharing options...
jc4me Posted August 9, 2018 #5 Share Posted August 9, 2018 I think that if you got a free upgrade that you wouldn't get the extras, but if you paid for the upgrade you should get them. When Carnival called us to "upsell" we were told that we got the amenities! Link to comment Share on other sites More sharing options...
ilovethesparkles Posted August 9, 2018 Author #6 Share Posted August 9, 2018 Thank you disneylover89 and jc4me. That makes sense. I just called the regular carnival number and was eventually told that we will be receiving all the amenities and extras! Thanks all for the quick replies! Link to comment Share on other sites More sharing options...
jmcancruise Posted August 11, 2018 #7 Share Posted August 11, 2018 We paid for an upgrade and our understanding is that we will get the benefits. Link to comment Share on other sites More sharing options...
Sugar Skull Posted August 12, 2018 #8 Share Posted August 12, 2018 We paid for the upgrade to spa balcony a few days ago as well (on the Sunshine) and are looking forward to trying out all the spa benefits! I have also heard that if it's a casino free upgrade they aren't included but the paid upgrades include all the spa benefits! Link to comment Share on other sites More sharing options...
lccruiser Posted August 12, 2018 #9 Share Posted August 12, 2018 What are the benefits of the spa balcany virus regular balance? Link to comment Share on other sites More sharing options...
CalaDragonflyLady Posted August 24, 2018 #10 Share Posted August 24, 2018 What are the benefits of the spa balcany virus regular balance? Access to the thermal suite and Thalassotherapy pool on ships that have them. If the ship doesn't have the Cloud 9 Spa, they don't have the thermal suite, but the Vista's T-pool is tiny and inadequate IMO. If you Google the ship name with Cloud 9 Spa you can see pics of what each ship offers. Link to comment Share on other sites More sharing options...
dave_k58 Posted August 25, 2018 #11 Share Posted August 25, 2018 We just accepted an offer to upgrade to a spa balcony on deck 14 of the Vista from a deck 6 regular balcony. We are very excited! Someone just told me that some people have gotten the upgrade and then later found out that it did not include the normal benefits that are offered for spa rooms (like the thermal suite use). My question is have any of you encountered this before?? I have contacted my PVP, but he can be slow getting back to me sometimes. We got upgraded to a spa balcony on the Conquest once - got absolutely NO spa priviliges Link to comment Share on other sites More sharing options...
kbmr Posted August 25, 2018 #12 Share Posted August 25, 2018 :cool: We paid for the upgrade to spa balcony a few days ago as well (on the Sunshine) and are looking forward to trying out all the spa benefits! I have also heard that if it's a casino free upgrade they aren't included but the paid upgrades include all the spa benefits! I received a free balcony casino offered cabin on the Sunshine. I called to upgrade to a spa cabin and was told that the free balcony cabins are for a select promotion and upgrades to a spa cabin are not possible. Guess I’ll be paying for use of the spa. Can’t wait!!!! Link to comment Share on other sites More sharing options...
pcvtmom Posted August 25, 2018 #13 Share Posted August 25, 2018 We paid for an upgrade to a spa balcony room and got all of the perks associated with it. No worries! Link to comment Share on other sites More sharing options...
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