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Tips and tricks on getting your drink package upgraded please?


ssmea03
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Hi folks, we booked an April cruise last January which came with a meal times drinks package. We'd like to upgrade to the easy package, the brochure price of our package is $18.50ppd while easy is $35ppd, so I want to pay the difference of $16.50ppd. This is how all the upgrades have been priced.

  How do I explain this to the MSC customer service agents, are there special upgrade codes, can it only be done by a supervisor? I would prefer not to lose my internet or on board credit though. The agents aren't very well informed, or they are really good at playing dumb.

 I know most people are upgrading from drinks on us to classic or deluxe, but the principle must be the same.

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