budbo Posted February 7, 2019 #1 Share Posted February 7, 2019 Hi, We are new to HAL and I'm having some difficulty navigating their website. We prefer to pay for as much of our trip as possible before leaving home and on other lines we've always pre-paid our gratuities. I can't find a way to do this on HAL......is there a link on the website that allows me to pay gratuities? Or do I need to phone their customer service? Thank you Link to comment Share on other sites More sharing options...
CruiserBruce Posted February 7, 2019 #2 Share Posted February 7, 2019 They have never allowed this that I have ever heard. But you can buy on board credit and thus pay up front for your hotel service charge in advance. Link to comment Share on other sites More sharing options...
Msrigby Posted February 7, 2019 #3 Share Posted February 7, 2019 Surprised some people never heard of this. Just call HAL. They will gladly take pre-payment and send you a confirmation. I’ve been doing this on almost every cruise for years. You can also pre-purchas OBC in $100 increments which accomplishes your goal but not to the precise HSC dollar amount. Link to comment Share on other sites More sharing options...
budbo Posted February 8, 2019 Author #4 Share Posted February 8, 2019 Thank you! Link to comment Share on other sites More sharing options...
Paulinda Posted February 8, 2019 #5 Share Posted February 8, 2019 We usually purchase OBC before our cruise and have them applied at the end of the cruise. If we don't have enough OBC left at the end of the cruise they will charge your CC for the difference. Link to comment Share on other sites More sharing options...
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