mafiadon Posted March 26, 2019 #1 Share Posted March 26, 2019 I am booked on the Magic and we had one of our ports changed and I had a tour booked through Carnival. It has been two weeks since they have changed the port and canceled our tour but still no refund. So I was wondering how long should I wait to see if Carnival credits my card before calling them, or do I have to go through my travel agent. Thanks for any help, Linda Link to comment Share on other sites More sharing options...
cmukid87 Posted March 26, 2019 #2 Share Posted March 26, 2019 I'd have called them already. No harm can be done. 1 Link to comment Share on other sites More sharing options...
Schoifmom Posted March 26, 2019 #3 Share Posted March 26, 2019 Since it is an excursion, you don't need to go through your TA. I would call now. The worst that can happen is that they haven't processed it yet and they will in response to your call. As a point of reference, I cancelled an excursion booked with gift cards and had my refund gift cards in hand in 5 days. 1 Link to comment Share on other sites More sharing options...
mafiadon Posted March 26, 2019 Author #4 Share Posted March 26, 2019 Thanks for the info, the other couple that booked with us didn't get a credit yet either Link to comment Share on other sites More sharing options...
emoorehead Posted March 26, 2019 #5 Share Posted March 26, 2019 I would give them a call. At least then you will know what is going on. Link to comment Share on other sites More sharing options...
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