killineybay Posted April 10, 2019 #1 Share Posted April 10, 2019 I did a group booking for a family group. I just got an email telling me that I have Tour Conductor Credit. Is this the same as onboard credit? Will it just be usable on the ship or can I use it beforehand to purchase shore excursions etc. Thank you for any input. Link to comment Share on other sites More sharing options...
esm54687 Posted April 11, 2019 #2 Share Posted April 11, 2019 Yes, it is OBC and because it's considered a promotional item it is non-refundable. You may only use it on the ship and not previous to boarding. Link to comment Share on other sites More sharing options...
killineybay Posted April 11, 2019 Author #3 Share Posted April 11, 2019 Thank you. Big help 😊 Link to comment Share on other sites More sharing options...
Oakman58 Posted April 11, 2019 #4 Share Posted April 11, 2019 Since you're getting the Tour Conductor credit I hope your plans are well orchestrated. Sorry, I couldn't resist. 1 2 Link to comment Share on other sites More sharing options...
nazarene-lady Posted April 11, 2019 #5 Share Posted April 11, 2019 I did group cruise in October on Escape and they did not give to me in OBC it was refunded to the credit card I made my final payment with. Have a great cruise. Link to comment Share on other sites More sharing options...
myjillian Posted April 12, 2019 #6 Share Posted April 12, 2019 On 4/11/2019 at 7:37 AM, Oakman58 said: Since you're getting the Tour Conductor credit I hope your plans are well orchestrated. Sorry, I couldn't resist. That is a fine tuned answer😎 1 Link to comment Share on other sites More sharing options...
esm54687 Posted April 12, 2019 #7 Share Posted April 12, 2019 On 4/11/2019 at 12:37 PM, nazarene-lady said: I did group cruise in October on Escape and they did not give to me in OBC it was refunded to the credit card I made my final payment with. Have a great cruise. I wish they did that for me! Link to comment Share on other sites More sharing options...
killineybay Posted April 12, 2019 Author #8 Share Posted April 12, 2019 (edited) On 4/11/2019 at 9:37 AM, nazarene-lady said: I did group cruise in October on Escape and they did not give to me in OBC it was refunded to the credit card I made my final payment with. Have a great cruise. I got an email today telling me they are doing this. Is it refunded pretty quickly or do you have to wait awhile? Edited April 12, 2019 by killineybay Link to comment Share on other sites More sharing options...
nazarene-lady Posted April 16, 2019 #9 Share Posted April 16, 2019 On 4/12/2019 at 7:10 PM, killineybay said: I got an email today telling me they are doing this. Is it refunded pretty quickly or do you have to wait awhile? It was on my credit card within a couple weeks, my cruise rep stayed on top of it for me and let me know when to look for it. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now