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Harrison's Cave and Mobility Issues

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This may have been answered, but I can't find it in the search.   Harrison's Cave in Barbados seems like an easy and fun thing to do for an older person with mobility issues.  There is a tram -- which seems to start near or at the entrance.  Yet, both the cruise excursion and Glory Tours say it is not for people with knee problems or difficulty walking.  I would not take the cruise ship excursion because of the problem of getting on and off the high steps of a regular bus, so I can understand that.   However, if there is a small group van, or even a private tour, what, if anything would be a 'problem' for someone with mobility issues?  I would really like to take my elderly Mom.  She uses a rollator, but can hold on to me to take some steps to get on and off a tram.  For example, she went to Hershey, PA last year and was able to get on and off the tram with my help and the floor moving.  She can get to a seat in a theater holding on to me after parking her rollator.  Can anyone shed light on this?  Do you have suggestions?

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