EZair price drop - refund?

[m134]

I have just rebooked our flights through EZ air at lower price than what we originally paid. As a result, our Cruise Personalizer now shows a negative booking balance under Payments & Credits, i.e. Princess owes us money. (It is after the final payment, so the previous cruise + EZ air balance, including the previous higher airfare, was paid in full).

 

Will Princess automatically issue a refund to the credit card  used for the final payment? Will they send us a check? Will the balance be applied to our onboard account?

 

In what form will we get this negative balance refunded to us? We booked directly with Princess, if it matters. Thank you.

[Ombud]

Happened to me a few weeks back and I requested that it be added to my onboard account. Shows on my travel summary as refundable OBC (cruising 10/14/19) so if any left I should get a check about December 

[nekhabet]

I just did the sam thing to get a lower price.  The amount was refunded to my credit card.  Princess said it would take 10-15 business days but it only took 5 business days for me to see the refund.