cruiselover19811981 Posted December 1, 2019 #1 Share Posted December 1, 2019 Trying to book and back and forth with dates for inlaw's 50th anniversary and ended up accidentally booking the wrong week. I need exact booking I made for July 2021 but 1 week later. I booked on the MSC Canadian site and the U.S customer service couldn't do anything on her end today as the currency is different. She assured me it can be switched without a problem when I phone Canadian customer service tomorrow (Canada's offices closed on Sundays). Can anyone confirm this will not be an issue? Will I be charged a penalty for the change in date? Link to comment Share on other sites More sharing options...
dapreston Posted December 2, 2019 #2 Share Posted December 2, 2019 (edited) You can cancel up to 90 days prior to departure with no penalty. I have cancelled a few as I found a better deal with no issues. Refunds usually take about 8-10 days. I would book the right week on the site to get your cabin and then call CS in a day or two. Edited December 2, 2019 by dapreston Link to comment Share on other sites More sharing options...
cruiselover19811981 Posted December 2, 2019 Author #3 Share Posted December 2, 2019 Ok thanks. Wondered about penalty. Good to hear. Link to comment Share on other sites More sharing options...
perakcruiser Posted December 2, 2019 #4 Share Posted December 2, 2019 Better call them as fast as possible. Usually no penalty, but in July there is a big chance that one week closer to August means a higher price. And no free kids. Good luck. Link to comment Share on other sites More sharing options...
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