BEWARE of Bernards Tours

[Ashland]

3 hours ago, Froufie said:

Sounds like OP did not get any refund- and says to contact 7 days before?  Not always possible?  I actually have taken Bernard's tour and loved it and would recommend it - but perhaps he needs to make somethings a bit clearer on his website?

 

The OP arrival date into St Maarten was changed and they did arrive but not on the scheduled day. Once I knew of the date change I would have contacted Bernards immediately and changed the date/time. Sounds like OP didn't....right?

[Froufie]

1 hour ago, Ashland said:

The OP arrival date into St Maarten was changed and they did arrive but not on the scheduled day. Once I knew of the date change I would have contacted Bernards immediately and changed the date/time. Sounds like OP didn't....right?

that is correct he didn't contact them nor was he aware of the rebooking - wondering if Bernard did try to contact OP to confirm date change and new booking - so sad that they missed out on this tour due to lack of good communication on both parts.

 

[Froufie]

Any one hear back from Bernard's recently?  I sent an 'inquiry' a couple of weeks ago and no response as of yet? 😞