Cancelling online because of Corona

[Jthomasou]

Our cruise leaves on Friday.  We were going to go until the State Department said yesterday to not go.  
 

I’ve been on hold for 90 minutes now. It said at the beginning of the message that we could cancel online via my cruise manager, but I can’t find it anywhere.  
 

Does anyone know where to locate it?

 

thanks 

[TakeMeAway1001]

Did you receive the email about canceling? If so, the form to do it online is attached at the bottom. I can try to find the link, I posted on another thread. 

[TakeMeAway1001]

https://www.carnival.com/request-forms/reimbursement-form.aspx

 

[Jthomasou]

On the line of a future cruise rebooting number. 
 

how do you have that?

 

and thank you very very much. 

[TakeMeAway1001]

In order to take advantage of the Future Cruise Credit, you will need to choose another cruise and enter that info on the form. 

 

Did you ever get the letter they sent out? 

[footballbabe3]

So do I book the cruise first then fill out this form 

[Jthomasou]

I got the letter, but it didn’t include the link attached. 

[TakeMeAway1001]

The link was buried in very small print at the bottom of the actual letter. 

 

[TakeMeAway1001]

29 minutes ago, footballbabe3 said:

So do I book the cruise first then fill out this form 

Yes