luisc25 Posted March 14, 2020 Author #51 Share Posted March 14, 2020 3 hours ago, HSVcruiser01 said: This is all confusing, it said cruising in the United States, I was leaving out of Barcelona, I will call Royal today. Link to comment Share on other sites More sharing options...
luisc25 Posted March 14, 2020 Author #52 Share Posted March 14, 2020 6 hours ago, bonsai3s said: luisc25...your question was answered this afternoon...RCCL just cancelled our April sailing. Offered full refund or 125% FCC for future sailing. (We just have to cancel our hotel and airfare...more time will be spent on the phone tomorrow...sigh.) From where you were sailing, it looks like only US ports were cancel, which doesn’t make sense. Link to comment Share on other sites More sharing options...
Ken at the beach Posted March 14, 2020 #53 Share Posted March 14, 2020 13 minutes ago, luisc25 said: This is all confusing, it said cruising in the United States, I was leaving out of Barcelona, I will call Royal today. That only applies to sailings before April 10th. Are you sailing from Barcelona before April 10th Link to comment Share on other sites More sharing options...
Merly Posted March 14, 2020 #54 Share Posted March 14, 2020 We are currently on the Jewel in Dubai. Boarded last Monday. We have not been anywhere as all ports closed. We were told we would be given a full refund of the cruise fare. Within an hour our onboard account was credited and at the end of the cruise the balance will go back onto my bank card. But, we have not had the full cost refunded. We are about $200 short. When we questioned this we were told it was government fees and taxes. As we have stayed on the ship we have had a nice “hotel” room and been well fed so we are not too worried about the shortfall but Royal should be clear about what you get back. Link to comment Share on other sites More sharing options...
luisc25 Posted March 14, 2020 Author #55 Share Posted March 14, 2020 8 minutes ago, Ourusualbeach said: That only applies to sailings before April 10th. Are you sailing from Barcelona before April 10th Okay thanks my sailing is May 10, I guess I have to wait until they extend this. Link to comment Share on other sites More sharing options...
Ken at the beach Posted March 14, 2020 #56 Share Posted March 14, 2020 Just now, luisc25 said: Okay thanks my sailing is May 10, I guess I have to wait until they extend this. Correct Link to comment Share on other sites More sharing options...
luisc25 Posted March 14, 2020 Author #57 Share Posted March 14, 2020 Just now, Ourusualbeach said: Correct Thank you, it’s crazy because Tap Portugal cancel and refund my money and RCI still hope they can still sailed out of Barcelona, I guess they don’t want their stock to lower more. Link to comment Share on other sites More sharing options...
Ken at the beach Posted March 14, 2020 #58 Share Posted March 14, 2020 4 minutes ago, luisc25 said: Thank you, it’s crazy because Tap Portugal cancel and refund my money and RCI still hope they can still sailed out of Barcelona, I guess they don’t want their stock to lower more. I doubt Royal thinks that. There is so much going on right now they are just putting out immediate fires, yours is relatively far off, they will get to yours. Link to comment Share on other sites More sharing options...
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