shadst Posted May 8, 2020 #51 Share Posted May 8, 2020 7 hours ago, bmwsav44 said: My October cruise hasn't been cancelled yet but I have a couple of questions for anyone that knows the answers. If my cruise is cancelled by Carnival and I choose a refund, will I also be refunded the cost of Carnivals Insurance? If my cruise is canceled by Carnival and my initial payment was made with a Carnival Gift Card, will I receive a refund check or just another gift card? Thanks for any insight from another that has already experienced these issues. I got the entire amount back. I had multiple charges for two staterooms, where I made purchases on different dates (initial full payment for staterooms, FTTF on a later date, Funshop purchases on yet another date). My refunds were exactly what was charged on my credit cards (used two cards) on the dates of purchase. I didn't know what to expect because I had heard they would not refund the cost of the insurance. That was not true in my case. I got it all back. 1 Link to comment Share on other sites More sharing options...
skiorcruise Posted May 10, 2020 #52 Share Posted May 10, 2020 We had a European (Venice to Barcelona) Sept 2020 cruise on the Legend canceled by Carnival canceled. It was booked through Costco Travel. I contacted them about a week after Carnival canceled the cruise. They stated that we had two options. 1. Full refund of money paid, 2. Full credit + $600 OBC for a future cruise. We chose the second option. I have had two calls from a Carnival PVP offering to help me rebook to another cruise. I only wish Delta Airlines Vacations was as eager to help us with the rebooking for the canceled trip. Link to comment Share on other sites More sharing options...
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