FCC errors

[drvmywifecrzy]

2 hours ago, Jmurray0411 said:

Same here. Still thoroughly disappointed in the lack of transparency. I can deal with we're overwhelmed and busy, but this run around and misinformation is not ok with me.

 

Exactly I just want a contact person

[drvmywifecrzy]

So finally after 6 emails to casinoinquiries@ncl.com the supervisor fixed my account.  He said it was there all along but I don't believe it cause it magically appeared yesterday , 30 days after it was supposed to be on my account.  All of my 25% bonus used on my rebooked cruises that were canceled has been returned to my account. .

 

 

I now have 21 different certificate numbers in my account to apply to future cruises, but at least I have all the numbers and amounts

[Budget Queen]

1 hour ago, drvmywifecrzy said:

So finally after 6 emails to casinoinquiries@ncl.com the supervisor fixed my account.  He said it was there all along but I don't believe it cause it magically appeared yesterday , 30 days after it was supposed to be on my account.  All of my 25% bonus used on my rebooked cruises that were canceled has been returned to my account. .

 

 

I now have 21 different certificate numbers in my account to apply to future cruises, but at least I have all the numbers and amounts

How many canceled cruises-  did you have,  to have that many FCC?   It may be some are Cruise Next deposits?      I thought I was bad=  with 8- NCL canceled cruises,  plus,  1 I used the Peace of Mind promotion.   🙂      I have 3 more cruises booked this year,  that I fully expect to be added to the list.  🙂   

[drvmywifecrzy]

34 minutes ago, Budget Queen said:

How many canceled cruises-  did you have,  to have that many FCC?   It may be some are Cruise Next deposits?      I thought I was bad=  with 8- NCL canceled cruises,  plus,  1 I used the Peace of Mind promotion.   🙂      I have 3 more cruises booked this year,  that I fully expect to be added to the list.  🙂   

 

4 cruises cancelled so far and I had cruisenext also but they were returned and then put on my next cruise (if it happens)

[Budget Queen]

33 minutes ago, drvmywifecrzy said:

 

4 cruises cancelled so far and I had cruisenext also but they were returned and then put on my next cruise (if it happens)

And that added up to 27 credits???      Must have returned in multiple amounts?   

[drvmywifecrzy]

3 hours ago, Budget Queen said:

And that added up to 27 credits???      Must have returned in multiple amounts?   

 

Yes multiple FCC for each guest

[Summerstravel]

I just have a basic question about FCC I was told my NCL rep that FCC can only be used for certain things. They let me upgrade my drink package to premium with it but I could not purchase a weekly spa pass or specialty restaurants package. What can you purchase with the FCC?

Thank You

Tracie

[Budget Queen]

7 hours ago, Summerstravel said:

I just have a basic question about FCC I was told my NCL rep that FCC can only be used for certain things. They let me upgrade my drink package to premium with it but I could not purchase a weekly spa pass or specialty restaurants package. What can you purchase with the FCC?

Thank You

Tracie

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