jmcross Posted July 30, 2020 #1 Share Posted July 30, 2020 I was sailing on Odyssey in February which has since been cancelled by Royal. I have initiated a refund. I had a deposit applied plus a FCC of $355 issued to me for a problem on a previous cruise. I’m being told that only the deposit will be refunded and that the FCC is non-refundable only because I had already applied it to Odyssey. Otherwise they could have fully refunded FCC. Does this make sense? Has anyone else had FCC refunded? Thanks! Link to comment Share on other sites More sharing options...
jmcross Posted July 30, 2020 Author #2 Share Posted July 30, 2020 I forgot to add that they will be reissuing as another FCC. Link to comment Share on other sites More sharing options...
firefly333 Posted July 30, 2020 #3 Share Posted July 30, 2020 Once you use a fcc kt becomes non refundable. Link to comment Share on other sites More sharing options...
debshomespun Posted July 30, 2020 #4 Share Posted July 30, 2020 (edited) Are you saying the FCC ($355. Value) you received and applied to your Odyssey sailing, had been cancelled, and you are getting the FCC returned in the same value of $355? Did you think you should get an actual refund? It was originally an FCC to compensate for some issue from a previous sailing. You will still have it to apply to another sailing. This is fair. Why would they give you a cash refund? It was never cash out of your pocket to begin with. Edited July 30, 2020 by debshomespun Link to comment Share on other sites More sharing options...
Biker19 Posted July 31, 2020 #5 Share Posted July 31, 2020 11 hours ago, jmcross said: Has anyone else had FCC refunded? The only FCCs reported to be refundable if it was part of a cancellation by RCI, where you initially took the FCC but then you changed your mind and wanted the refund - but even in that case, the original cruise was paid with cash not FCC. Link to comment Share on other sites More sharing options...
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